The massive cost of a poorly performing franchisee

I’m an ex franchisor, married to a retired franchisor.

Having been a corporate HR consultant for over 30 years specialising in working with high performing teams, I thought I knew a thing or two about recruitment, training and performance managing people, yet when I decided to franchise my team-building business, I found out the hard way, that I knew NOTHING about any of those things when recruiting people for a franchised business.

I sold 11 team-building franchises in 18 months, and my husband, who had 32 accounting franchises, was amazed. It had taken him 7 years to sell that many franchises.

And then one by one we watched my franchises fall over.

MY mistakes were:

1.????? I’d been recruiting the wrong types of people ?

2.????? I’d assumed they’d follow my system to the letter

3.????? I assumed they would easily learn how to build a business even though they’d never run a business before

4.????? I assumed they would listen to my advice about how to build a team-building business, given I’d been running such a business for 30 years.

Dumb hey?

So, if you’re a franchisor reading this, and you relate to MY 4 mistakes, read on.

I’m joining forces with Chris Baker (PeopleMaps) to help franchisors deal with THEIR poor performers, those people like my people who:

·???????? Don’t like following your system

·???????? Just seem to want a 9 – 5 job

·???????? Have no interest in ‘growing’ their franchise

·???????? Don’t listen to feedback, coaching, mentoring or advice

·???????? Blame you for why their franchise isn’t as successful as it should be given their investment

Where:???????????????????????????????????????????????????????????????????????????????? The Parnell,

When:????????????????????????????????????????????????????????????????????????????????? 26th February, 8.30 – 12.30 (morning tea provided)

Investment:????????????????????????????????????????????????????????????????????? $247.00 + gst

MULTIPLE BOOKINGS???????????????????????????????????????????????? $197.00 + gst per person

EARLY BIRD ?????????????????????????????????????????????????????????????????? $197 + gst (Ends Friday 7th February)

Chris Baker will cover:

·???????? How to find the right people first time, every time

Ann will cover:

·???????? How to have difficult conversations with poor performers to work out if they are ‘saveable’

Never forget that 80% of your income as a franchisor will come from the top 20% of your high-performing franchisees, sadly 80% of your time will be spent trying to motivate your poorly performing franchisees.

Register right here: PLACES LIMITED TO 20 FRANCHISORS

?

Ann Andrews, CSP. Author, speaker, profiler, Life Member PSANZ

Author of:

Did I Really Employ You?

Lessons in leadership: 50 ways to avoid falling into the ‘Trump’ trap

Leaders Behaving Badly: What happens when ordinary people show up, stand up and speak up

My Dear Franchisees: A day in the life of a franchisor

Women Behaving Courageously: How gutsy women, young and old, are transforming the world

Names will never hurt me: How to deal with people who minimize you, ignore you, abuse you and bully you

?

E: [email protected]

www.annandrews.co.nz

?

?

?