Marketing Teams Need Strategy Too
Marketers have heard it all. User-generated content is king. Chatbots are the future. Influencer marketing delivers the most ROI. And what about micro-moments? This latest addition to the marketing lexicon refers to the idea that you have mere nanoseconds to capture your audience’s attention. However, for all the trends and buzzwords, the best marketers know the real not-so-secret sauce behind breakthrough campaigns.
Combining creative and data is essential to campaign success — but it all starts with vision and strategy.
This is especially true today because more is required of marketing teams than ever before. And since marketers are moving extremely fast — beholden to dates that they have little control over, like the launch of a new product — most marketing teams live in chaos. That makes them reactive. Really reactive.
I know this because I spoke with hundreds of marketers as we prepared to launch Aha! for Marketing — a new product we released this week. It is purpose-built for setting strategy, building visual marketing plans, and reporting on program results.
Before we launched Aha! for Marketing, I wanted to really understand the struggles that marketing teams are facing. I wanted to focus on what they need in order to deliver those brilliant campaigns and also be happier at work. Almost all of the conversations had one common thread.
Marketing teams are passionate about using their own creativity to power the growth of the business.
This made sense — marketers are always among the most creative people in any organization. Yet I was amazed at how many are working without a clear strategy.
If you are a marketer nodding your head in agreement, I will tell you the same thing I told those other teams I spoke with: In order to help drive the business, you need to be clear on where you are going and why. In other words, it is time to get out of react mode and start with a goal-first approach.
Here is how I suggest you should approach strategy as a marketing team:
Set goals and initiatives
Everything starts with objectives. So, get clear on what you want to achieve by setting goals that are actionable, measurable, and support the overall direction of the company. Then establish the initiatives (the major areas of work) that will help you successfully achieve those goals. These initiatives should be time-bound to hold you accountable for getting the work done.
Research the market
Do you really know your audience? You cannot craft and share a meaningful message unless you know who you are speaking to. Do a market analysis — research your target market to understand who will get the most value from your product or service. Then document this information in a place that the whole team can access, whether it is a simple one-page note or broken out into detailed customer personas and competitive landscape analysis.
Know the benefits
Once you understand the market, you can create messages that will really resonate. This starts with crafting your positioning strategy and clearly articulating the benefits of your product or service. To get going, you can use a simple formula like this: (This group of users) have (this specific problem), which (your company/product) uniquely solves/makes possible by providing (this value).
Define the channels
Now that you have the right messaging, you need to distribute it through the right channels. From your research, you will already know the channels your customers frequent and trust — focus on those first. Then, explore new areas for promotion and placement. Be sure to define what success will look like and set performance targets, so you can continuously monitor whether those channels are delivering a solid ROI.
Prioritize work based on what matters
You can be incredibly busy — but activity is not the same as achievement. When you stop reacting and start assessing what comes next based on your goals, you will be able to better prioritize your tasks. As new ideas and requests pop up, weigh each one against your strategy. This will bring objectivity to the planning process and ensure you are pursuing strategic marketing activities.
Strategy is the first step towards creating breakthrough programs that will have a real impact on the business.
You need strategy — clear goals, deep research, and the courage to act upon what you learn. The word strategy might not be a magic buzzword, but getting strategic is the best way to achieve the results that will make you and the company proud.
How do you approach creating a marketing strategy?
ABOUT BRIAN AND AHA!
Brian de Haaff seeks business and wilderness adventure. He is the co-founder and CEO of Aha! — the world’s #1 product roadmap and marketing planning software — and the author of the bestselling book Lovability. His two previous startups were acquired by well-known public companies. Brian writes and speaks about product and company growth and the adventure of living a meaningful life.
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5 年Great article. As a volunteer Board Member for a non profit we struggle with remaining relevant and reaching our audience consistently. This information is consistent with? thoughts I have been putting together for an upcoming meeting.? ??
Senior Freelance Content Marketing Writer | Content Strategist and Advisor
5 年Great article - provides a clear roadmap for any company to boost their marketing program's impact. I hope companies not only read, but heed your advice.
Strategic Marketer/Startup Founder/Business Developer
5 年A positioning strategy/statement because it encompasses the target market, needs/pain points and the product or service’s benefits and features that uniquely meet these needs (always in relation to current competitors).
Communication Strategist | MC | Coffee-preneur
5 年Amazing piece of writing. Thank you so much for sharing such information!????
Changing Lives in Northern Virginia (NVA) through Real Estate? Start-up Tech Market Strategist Turned Realtor & Agent Investor? Your Life Changing Guide to Finding Home in NVA?
5 年I agree with many others that it's sad that we have to state Marketing needs strategy, but I agree that it has been lost to tools.? ? Marketing needs to know their customers, their PROBLEM, the outcomes they seek and how to quantify the impact of those problems for their prospects. Positioning is about the customer problem, impact and outcome - not products. Alignment with sales begins here along with a common go-to-market plan focused on contributing revenue, not counting leads. ? Sales and Marketing teams should be in sync leveraging the research of their Solution Marketers, be provided tools to personalize for their individual customers, campaigns and prospecting. Messages and content are inconsistent with the number of staff rolling their own content indicating there is no strategy or plan.? ? Marketing teams are under pressure to generate leads and sales is measured on revenue - by design misaligned. Marketing needs to take ownership of measuring, reporting and discussing in business objective terms and the business needs to stop imposing leading, tactical metrics as marketing measures in order to get to strategic. ? With a strategy and One Team, time to closure is quicker, transactions are at a premium value and influencers in the market grow - compound interest. These are rare and magical teams.