MARKETING IS FLING
Ashish Singh ????
Marketing - Demand Generation| Partner Digitisation | BTL & Trade Mkt | Architect of 66% Retail Digitization@ Xiaomi | LinkedIn & Meta Certified | Marketing Ops | Farmer | Content Creator | Community Builder & Founder
I have no budget
I have no time
I have no patience?
I have no team
But
I want the business to happen
I want leads coming regularly
I want people to talk about me
I want to see myself as a brand.
So, what do you have?
I have taken an agency or franchise of a big brand.
I have a small office
I have one staff for everything.
I have a database of a few.
So, what do we do?
See some case studies.
Brand – A famous Chinese smartphone brand. Let’s call it XYZ
Had No marketing budget
Had No Advertising spend on Tv ads.
Had No brand ambassador
?
What they had
A vision
A strategy
A story to sell
A dream for partners.
?
What they did
They have asked the retailer to put orange cladding on stores.
These stores created the visibility at strategic points in the city
They took money from retailers with the promise of making them big.
Strategy - Keep on creating a shortage of stocks in stores.
People visit to buy a popular phone.
The phone is not available.
Dealers suggest some other phone or search online.
Customers go to Amazon and buy their favourite phones.
The phone got delivered, and he became happy.
And the benefits –
Demand is created in the market.
Customers spoke to his friends – XYZ Phone is not available in the market.
Hence the word of mouth
Got the mindshare.
The sale is already made online.
Everyone becomes happy.
But
Is it an ethical way?
?
So, create a buzz in the market and make a sellout online.
Tension in the stores, check out on Amazon.
?Sometimes
?They do the scripted new launch of flash sales.
In a few seconds, all phones sold.
In Midnight people come to shop to buy the new launch.
The next day entire social media platforms covered and shared?
They are all staged. Isn’t it?
MD is a visionary and charming salesman.
He didn't keep a brand ambassador.
He was inspired by MDH's uncle.
He hired a team of cameramen and an IT cell that had 100s of different sets of accounts.
Their work is to like and comment on all the posts.
He created Fan Groups in cities
And
Tried to develop a culture of the brand
But
Failed to do so.
XYZ's brand could not create an attitude.
XYZ failed to make a tribe
Unlike
Apple, which is a culture, an aspiration.
Having an Apple brings you above the poverty line
Having an Apple is a ticket for the tribe.
Apple is an emotion.
XYZ is an arrangement.
Apple adds value to its user.
XYZ is value for money.
?This way, XYZ restrict within the value for money category?
This way, XYZ?could not afford to demand a premium?
They tried to create a 108MP story and sell 40k cost mobile
This story again failed miserably.
?Premiumization is not
Just premium black packaging
Not expensive pricing
Not pan India OOH campaign.
?
Premiumization is a cinema that makes you numb.
sometimes smart sometimes dumb.
It takes you to another world.
It connects you to another proud owner.
It is beyond the features
Again, it is an emotion for the brand
And requires devotion from brand
It is loyalty that gives the royalty.
Because
Marketing is fling
And flings
makes you healthy and young
?
A story is just a story when it lacks sincerity.
Story with facts makes it narrative.
The narrative which creates audiology
Business follows audiology.
Another case study.
LG smartphone
?Superbrand
Quality product
But
Failed miserably.?
Why
The brand had no story to tell.
No aspiration for the buyers.
And it got trapped in brand cannibalism
LG means TV, fridge and washing machine.
People could not identify LG with mobile.
?It is like.
Surf salt.
Hajmola Soap
Kamasutra Chocolate.
?Another case study -
?Askmibazar.com
Huge marketing budget.
领英推荐
Ranvir and Bipasha as brand ambassador
?Result - failed.
Why
Again
No story, no value, no innovation.
Just an another Shoaly of the 90s or making a remake of DDLG
?Story-based on a certain narrative works.
But
Storytelling is art without acting.
Storytelling is music without an instrument.
The storyteller should use his words with
conviction
Confidence
Sincerity
Devotion, and most importantly
Trust your audience.
Let's understand it with a few stupid examples.
2011 - Arvind Kejriwal did it.
He convinced people that he was honest.
His strategy - Maflar, Cough, Chappal, Blue wagon R, oversized shirts. All created an image of Aam Aadmi.
His appeal, persona ,promise, and talk directly to his audience.
He did the experiments, made mistakes, took a U-turn
But
He apologised with conviction to his people, his tribe. His cadre.
Preview of Anna revolution like Gandhiji after 1947.
The market was ready, the audience was set, so the brand launch went well.
?All worked well.
Magic happened.
AAP made their tribe.
How?
People used to feel proud associated with AAP.
In 2012, I was caught by Pune traffic police at SP College, Tilak Road. I stopped the car, came to the road, and challenged the constable - to arrest me if I was guilty; I am an AAP volunteer, and I follow the rules.
Constable was amused, smiled, and let me go.
AAP made their tribe beyond the party.
A feeling, a community, a culture.
of common man, an honest man.
In 2014, our beloved PM, Mr Modi, did it.
Just expanded the cadre, the tribe.
And why not others could do it,
The reason is simple.
The story is not matched with the facts.
Their emotional story is overused and expired.
No conviction, No trust in the audience.
Everyone has their own audiology.
Few could not make it yet.
?
Why some could not win
Do they use whiskey or jinn?
Why do people forget someone’s sin?
Because their story has something,
Remember
Marketing is a fling :)
?
So, the finding is
Be genuine
Be honest
Be sincere
Spend on innovation
Spend on digitisation
Spend on value creation
Spend on creating relations
Which is beyond the networking.
?Make your audience before launch your story.
Take a calculated risk.
Don't do what 99% do.
Accomplish what 1% can do.
Marketing is not all about budget.
Marketing is neither advertising nor sales.
Marketing is helping people.
Help genuinely with sincerity.
And off course
?Raise bills for the help.
Marketing is the fling.
Sales is marriage.
In between a lot of things
Special offers and discount rings
Produce more customers from this marriage
But the lousy customer service
Leads to
A bitter Divorce in consumer court
Or simply extra marriage affair
When customers quietly go to the competition
And you remain left with discussion.
Everyone would like to work along with like-minded people
Like-minded people make a group
Group growth and becoming a community
Community flourish and transforms into the tribe
And each tribe has its own culture.
?Marketing teaches us to romance
How to woo the customer
How to convince the buyers
How to select a specific set of people
How to make love and create our tribe
Selfless and genuine love, not the bribe
And keep helping them
with ever-evolving ideas, products, and services.
?Marketing teaches us to grow together.
Brand, and it's the audience grow together
Both expanding and prosper together
The brand marries the audience and accumulates together
Both love and live together.
Baki..:))
Marketing is fling
And flings is fun
These all are for big firms; what about
small ones, the daring entrepreneurs.
how do they tell their story
how do they create magic
magic which drives them the best friend of their people
how to get the leads to help customers.
Conventional ways don't work anymore.
So let's meet in the next part of this series.
Share your views in the comment section or
write directly to me.
Ping me on WhatsApp.
Connect me on LinkedIn.
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Email - [email protected]
Phone - 9823741455?
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A savvy and well-acclaimed Human Resource Manager, Advertising Consultant , Management, Marketing Communications expert
2 年This is worth reading again and again.?
A savvy and well-acclaimed Human Resource Manager, Advertising Consultant , Management, Marketing Communications expert
2 年Wow… what an in-depth marketing insight.Thank You Ashish?