March Newsletter

Hello SPENNers ??

As we step into the vibrant month of March, we're excited to bring you the latest updates and insights from SPENN, designed to empower your business and enrich your SPENN experience. This month, we focus on innovation and financial empowerment, sharing new features, success stories, and ways to optimize your operations with SPENN. Let's dive in!

Visit our referral?campaign page

Business Corridor ????

The Power of Customer Surveys

Understanding your customers is the cornerstone of business success. Customer surveys are invaluable tools in this pursuit, offering direct insights into customer satisfaction, preferences, and expectations. Here's why they're essential:

1. Feedback for Improvement:Surveys reveal what your business is doing right and areas needing enhancement. Use this feedback to refine your products, services, and customer experience.
2. Informed Decision Making:?Data collected from surveys guide strategic decisions, from product development to marketing strategies, ensuring they align with customer needs.
3. Customer Engagement: Surveys communicate that you value customer opinions, fostering stronger relationships and loyalty. Engaged customers are more likely to return and recommend your services.

Tips & Tricks ????

To access the account top up option in SPENN Business via the "Help" module, follow these steps:

Top Up Account:

• Open the SPENN Business Web Tool: Start by launching the SPENN Business portal on your browser.
• Navigate to Dashboard: Once logged in, you'll be directed to the dashboard. This is your main interface for accessing various features.
• Tap on “Help”: Look for the “Help” option on your dashboard. This is usually represented by a question mark (?) icon or explicitly labeled as “Help.”
• How to “Top Up”: Upon tapping 'Help,' please select the 'How to Top Up' option. Depending on the available options, you can choose to top up from an Agent, Bank, or Mobile Money.

Updates ????

??Top up from Banks & Momo - New Release (Zambia)

Now, topping up your Business account has never been easier or more convenient! With our new feature, you will be able to directly top up from Banks & Momo. Streamline your financial operations and ensure your business always has the funds it needs, effortlessly. ????

SPENN Business Survey?

Your feedback is crucial to us, and we are eager to learn how we can enhance your experience with SPENN. Your opinions are greatly appreciated and will help us serve you better.

{Leave us Feedback}

Looking for a Job opportunity ?

Checkout our career page, {Here}

Need further assistance??Contact us

Monday to Friday, 8am to 6pm

• Rwanda:??5090
• Tanzania: +255 758 909 999
• Zambia:??+260 975 944 968

Or?Live Chat?on: www.spenn.com

Best regards,

SPENN Business Team