March Content Round-Up: Customer Retention Through Value Creation
Photo by Ugne Vasyliute

March Content Round-Up: Customer Retention Through Value Creation

Customers need to see value but what constitutes value in the customer's eyes? Customer Success still focuses too heavily on reaching software deployment milestones rather than business value realized from the customer's point of view. 

Check out this month's content round-up to learn how to drive customer retention through value creation.

Elizabeth O.

Principal Program Manager @ Workday

3 年

Great piece! Love!

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