March 2024 | The Airiam Newsletter
Table of Contents
1. Get to Know Airiam
2. Airiam Partners with Bridgepointe
3. News to Know: February 2024 News
4. The Airiam Podcast - "Teach Me" Series
5. Check Out Our YouTube Videos
6. Customer Review: Leave Your Review!
1 - Get to Know Airiam
Employee Spotlight - Joe Vautrin
Meet Joe Vautrin, our newest service desk tech with 3 years of direct IT experience. He was born in DC and raised in Bethesda, Maryland.
A University of Vermont graduate, Joe launched his IT career at a MicroCenter Techshop. Amidst a post-pandemic surge in broken devices, Joe's dedication to component repairs and custom PC builds earned him recognition in the Captain’s Club for prioritizing customer satisfaction and delivering efficient solutions.
Transitioning to enterprise IT, Joe excelled in on-site service desk roles in DC and Maryland, embracing command line, PowerShell, AzureAD, and regular AD. Joining Airiam in December, Joe thrives despite the learning curve, fueled by his passion for DIY electronics, gaming, and continuous learning in Python, SQL, and multi-cloud projects in Azure and AWS.
"I just got here but Airiam already feels like home. I already met so many great colleagues, and if we haven’t met, I look forward to meeting you!" - Joe Vautrin, Service Engineer
2 - Airiam In-Depth
???Partnering with Bridgepointe
Airiam partners with great companies to ensure quality services for our customers.
We Partnered with Bridgepointe!
As we grow together, there will be times when we add new services to help you remain productive and secure. It's always our goal to make sure you have the best technology to meet your needs and do it at the best possible price.
Sometimes it'll make sense for us to bring in a partner who can help make that happen.
We would like to announce that we’ve partnered with Bridgepointe Technologies, a leading specialist in helping organizations procure critical services like:
As our valued client, you now have access to Bridgepointe’s full suite of tech advisory services and over hundreds of tech suppliers.
Why Bridgepointe?
As you know, technology is ever-changing. You have entrusted us with the responsibility to utilize “best-in-breed” technologies to keep your business running smoothly.
Bridgepointe is the “best-in-breed” when it comes to service procurement for a variety of technology services. They're vendor agnostic so you can rest assured you’re getting an independent viewpoint for all recommendations.
We work with them side-by-side to analyze your needs and select the vendors, perform due diligence, and negotiate the final pricing.
Their team even manages the vendor during the implementation process. Best of all, if there ever is an issue, the Bridgepointe team has access to the vendor’s senior engineers to expedite problem resolution.
Don’t worry, there's no cost to you for Bridgepointe’s consulting services. For over 20 years, Bridgepointe has been trusted by over 12,000 clients and leading MSPs nationwide.
You don’t need to do anything, once we determine that your organization has a need that one of their vendor partners can fulfill, we bring them in to begin the discovery discussions.
We'll be there side-by-side with you the whole time.
Find all of our partners here.
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As always, should you require emergency assistance, please call our support center and leave a detailed message. Our on-call support will be notified and respond accordingly.
??You can find our on-call support information for your region below!??
PLEASE NOTE: If you are not sure which region you are in, please use the Pennsylvania Area contact information.
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3 - News to Know
?? February 2024 News
2024 is just starting, and we're already seeing concerns! Hacking and phishing are the buzzwords in the news for February.
??Use the links below to learn more.??
Stay up-to-date with cyber news to better protect yourself this year. The lack of knowledge isn't just a security issue. It is a resilience issue.
4 - The Airiam Podcast
???The Airiam Podcast - Teach Me Series
We added a new series to our Airiam Podcast!
Hosted by Art Ocain and Kevin Apolinario, they're inviting you on to teach you about cybersecurity, IT, hiring the right staff, and more.
?? Take a look at the most recent episode below!???
If you're interested in asking your questions and being on the podcast, use the link below to submit your question!
5 - Blog
???Take a Look at Our YouTube Videos
View our podcast, tips, and previous webinars!
?? Use the links below to learn more! ??
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??Watch more videos on the Airiam YouTube!??
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6 - Customer Review
?? Leave a Review!
Leave a review of your experience with Airiam! We look forward to your feedback!
?? Use the links below to leave a review of your local Airiam office ??
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Want to be the next Customer Spotlight?
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