Mapsted is Making Travel Easier at Miami International Airport

Navigating a large airport is never easy, especially if you are in one of the busiest airports in the country, like Miami International Airport (MIA). When one has to navigate through 3,230 acres of space and thousands of people who are always on the move, it becomes almost impossible not to get lost. MIA is a very busy airport in South Florida that serves as a hub for long international flights. As such, people are always looking for ways to ease their travel experience.

Location-technology innovator Mapsted has partnered with MIA to streamline navigation within the airport. This groundbreaking solution allows travellers to effortlessly find their way around using their smartphones. With a quick scan of a QR code, passengers can easily navigate the airport quickly and efficiently.

Simple Navigation for Travellers

International airports are bustling places and getting around can be quite challenging. Determining which terminal you require or where you left your car is difficult. Mapsted technology addresses these challenges by providing an integrated navigation system into travellers’ phones. In the past, individuals at MIA could only search for signs or ask around for directions, but today, they can simply take out their phone and get actual turn-by-turn directions to specific gates, parking lots or shuttles.

For the airport, there is no need for additional hardware as it is a web application. This means no beacons, sensors or other equipment, which may complicate the process. Our system utilizes what MIA already has in place, thus freeing up the airport’s budget and not requiring costly installations and maintenance. That is a win-win situation for the airport and the travellers.

Making It Easier for Everyone

We’re not just trying to get things done faster; we’re ensuring the experience will benefit everyone. Mapsted’s system also marks routes that are friendly to the physically challenged and those requiring ramps, elevators, or any other assistance. Airports such as the MIA cater to millions of passengers and while some of those passengers are perfectly capable of moving around on their own, there are some who require a little assistance. That’s why the planning and implementation of our navigation were aimed at making it easily understandable and accessible to all.

Getting around an airport can be challenging, just like anyone with mobility issues. However, Mapsted takes a more confident approach and provides the best and most smooth sailing routes.

Parking Without the Hassle

It’s always a challenge to find an available parking space. However, the bigger challenge is recalling where one parked the car after a long journey. That’s where it gets a little complicated. Mapsted’s solution helps with that as well. Our system allows visitors to set a pin on the parking area and then, using the app, they can easily navigate their way back to their car.

But it is not only parking. We’re also helping travellers locate hotel shuttles, car rentals and other transportation and services within and beyond the airport. This means no more aimlessly searching for transport—just seamless, convenient transport from one point to another.

What We’re Doing with MIA’s Innovation Challenge

Mapsted is part of MIA’s Innovation Challenge, which aims to introduce better technology into the airport for the benefit of passengers. This is where our revolutionary hardware-free navigation system comes into play, further enhancing travel time, efficiency and experience for all MIA passengers.

This push for innovation has been well-received by Miami-Dade Mayor Daniella Levine Cava , who noted that it keeps MIA on the cutting edge of technology and sustainability. With Mapsted’s navigation technology now installed, MIA is leading the way for other airports that want to improve service without creating additional headaches or expenses.

How This Helps Airports

Our system is easy to implement and for an airport such as MIA, it means a better passenger experience without costly hardware. Airports do not have to worry about large-scale installations or long-term costs associated with the Mapsted navigation as it simply integrates into what is already there. This is a cost-effective solution that not only makes travel easier but also leads to increased customer satisfaction.

Satisfied customers tend to linger longer (and spend more) at airport establishments, which is a win-win for the airport and all its establishments. In addition, smoother navigation results in fewer complaints and fewer disruptions in the airports’ activities.

Looking Ahead: A Better Way to Travel

What is happening at MIA is just a sign of things to come, which is the transition toward more intelligent and integrated travel plans. Whether it is airports, malls, or any other large area, Mapsted is offering a navigation solution for all. Our system is easy to implement, efficient and does not require any additional hardware, so it will fit any venue perfectly.

The app eliminates the unnecessary confusion usually experienced when moving around large areas, relieving travellers' stress. As more airports implement this type of technology, ease and efficiency of travel will become the new norm.

What’s Next for Mapsted

As more airports and large venues look for a better solution to enhance the visitor experience, Mapsted is poised to seize the opportunity. We are already seeing the impact at MIA and our hardware-less navigation system can transform how people navigate indoors globally.

Thus, Mapsted offers an easy-to-use, affordable and accessible solution to help people navigate airports and improve their experience. Travellers are already enjoying a less stressful journey at MIA and this technology will soon be implemented at other airports across the globe.