MappyField: Make your Sales Team more Productive

For any company to run successfully they require some of the basic things i.e. supportive employees, innovative product, strong sales team, and empathetic support staff. These things are the basic things to make any business successful and grow. Each of them has their role to play in serving your customers right.

Here, I’m specifically going to focus on the sales team of any firm. Their efforts sometimes are the most underrated and sidelined. Whereas, I personally think that their efforts matter the most and equally in flourishing any business. Working in sales is competitive yet filled with fun and lots of learning.

We all know how difficult it is to sell products and services to customers.

Let me share with you some of my learnings about sales which I learned from Warren Buffet:

• Focus on the right customer:

Often our sales managers and reps are so committed towards selling our products/services that they forget to focus on our target customers or quality customers. When we develop any product we have a certain set of customer base in our mind whom we prefer to target but over time we forget it.

It is important to know and always follow: quality over quantity. This will help us in our long term goals. Focus on the right qualitative customers, for whom it can be useful and also solve their problems. Remember our products/services are to increase our customers’ productivity.

• Take risks:

One of the biggest things that Buffet does or did is take risks. And for working for 14 years I’ve realized that synonyms of business are taking risks. In the sales department it is important to take necessary risks in order to grow, reach out to more customers, and provide better customer service. Taking necessary steps and coming out of our comfort zone is important.

• Stop pushing your prospects:

We understand the urge of selling products and services to prospective customers and providing them with quality services. There are two cases in which people usually don’t buy your products:

•  Either they are not interested in your product or
• They are not ready to buy at the moment.

Here, if the scenario is second then you and your team need to understand and find another way to turn them into prospective customers.

• Be trustworthy company:

Showing your company’s work and being trustworthy is a basic thing. Show your company’s certificates, client testimonials, their feedback about you, and many more. All these things will help you to increase your company’s reputation and get more prospective clients.

These are some of the ethics which your sales team needs to inculcate. Now, let’s see some of the top four modern day service which will help you team and business:

• Love your product:

This is the first and the very basic thing which your team needs to understand. You cannot sell something which you don’t love. This is the first rule. Understand your product, have faith in it, and move ahead with confidence. This will help you and your customers to have faith and confidence in your business as well.

• Understand customers’ requirements:

Understanding what your customers need, making changes accordingly, to fulfill their requirements is the aim of any business. It is important to continuously keep taking feedback from customers, know what they want, finding ways to improve your product, and again serving them. All these things require a lot of back and forth, intense research, and a strong team support. But, in a long time it will surely help your company.

• Be personalized:

Make your employees feel special by giving them personalized dashboards. The dashboard will help your employees to keep track of their clients, get records of potential customers, leads, etc. It helps your employees get a clear picture of their tasks and progress.

• Use right product:

There are a lot of products available in the market today; one of which is Dynamics 365 Field Mapping. Our extension will help your sales managers, representatives, streamline your sales operations. It’s a productive tool which helps everyone to stay on the same page and work better together.

Some quick details and features of CRM Field Mapping:

• Location based marketing:

Sales managers can give marketing teams exclusive and curated data based on location. This will help them to do location based marketing, understand each user’s requirements, and provide them services accordingly.

• Increase team’s productivity:

Team members can share their route with their managers and vice versa. Further, managers can live track and send schedules to their team members. With the help of CRM Field Mapping your team can avoid unnecessary back and forth communication between managers and team members, and helps to keep everyone on the same page.

• Enhance your decision making:

Your sales managers can visualize and analyze CRM data. Understand this data using pie charts, heat maps, etc. in this you will get better insights of your products, their selling, etc. It will help your sales team to take necessary decisions and move further.

Conclusion:

Getting the right tools and setting the right working environment for your sales team is the key to success. This will help you to stay ahead of the competition just like it's helping us.