Managing Team Conflicts over work allocation
?( With Teams, Clarify Each Person's Skills )?
Team members don't need to see eye-to-eye on every issue.?
But unhealthy conflict can arise when teams misunderstand each others' skills – for example, when a team member is overlooked for a role he thinks he is most qualified to do. Here are three ways to prevent this sort of disagreement:
(1) Be aware of perceptions.?
Know that people will always hold varying opinions of each other's expertise. Being sensitive to this may help you avoid conflict.
(2) Communicate your rationale:?
When assigning a task or asking someone's advice, be explicit about why: "I'm asking for your input because of your knowledge of X." Explaining your thinking may keep people from feeling slighted.
(3) Encourage people to speak up :?
Tell people to ask questions when someone else gets an assignment they thought they were better suited for.
Courtesy : Harvard Business Review