Managing resident relationships: the key to a great reputation
ButterflyMX
Video intercoms, access control systems, and security cameras loved by 15,000 multifamily, gated, commercial properties.
Resident satisfaction is the foundation of a successful management strategy at your property. When your residents are happy, your property thrives, and your reputation soars.
Read on to dive into the essential steps you can take to build stronger relationships with your residents and maintain a positive image.
Craft insightful resident surveys with these tips
Want to know how happy your residents really are? Resident satisfaction surveys provide valuable insights into what’s working and what needs improvement.
This post covers why these surveys are important, how to create effective questions, and how to use the feedback to enhance resident satisfaction. It even includes a free survey template.
Common resident complaints & how to solve them
Complaints aren't something you want to receive, but properly handling them can turn a negative situation into a positive one.
Read on to learn the common complaints you'll receive and the best practices to resolve issues in a way that strengthens your relationships with residents and improves overall satisfaction.
The best apartment reputation management software and strategies
Managing your property’s reputation is essential for attracting and keeping residents. After all, word of mouth is a powerful way to attract new residents.
This post explores how maintaining good relationships with residents and responding to reviews can positively impact your property’s image. You'll learn key strategies for online reputation management and why it’s crucial for long-term success.
With over 40,000 five-star reviews, ButterflyMX is the leading access control option for property managers, owners, developers, and residents. Get a quote to spread your wings with ButterflyMX.
Technology and Cross-Functional Leader | Business Operations Systems & Strategy | Business Efficiency Driver | Trusted Consultant & Mentor | Servant Leader | Board Member
1 个月Managing property can be challenging — people are very sensitive about where, but also how they live. Being an attractive property is as much about the community culture one establishes and maintains as it is anything else.