Managing Remotely Using DiSC

Right now the majority of us are working from home, which means as Managers we may be adapting our approach in managing our teams. We are now perhaps finding new ways to connect with our teams and co-workers, utilising technologies now more so than ever. During these times as Managers, we need to fully understand the motivators and stressors of our team members to ensure that everyone remains engaged. 

Through the DiSC principles we know that people are different, therefore applying the same blanket management style to all of your team will not be as effective than those who can adapt. Understanding your teams DiSC style can help you to adapt accordingly. Below sets out some assumptions on how each DiSC type may respond during these times, as well as some suggestions on how to best manage each. Of course, the extent to which they apply will depend on the individual’s dot positioning indicating the level of inclination to the DiSC type. 

The D- Dominance 

Our results-oriented, assertive and strong-willed D’s will still expect for things to move at pace and will become frustrated by any obstacles that will stand in the way of them achieving their goals.

During these unprecedented times a D may fear a loss of control, so be there to recognise the signs and provide the reassurance and support when needed. Review their goals; whether it’s their individual, team or project goals, a D will want to know what they need to achieve. They want results! Any small wins will give them the sense of achievement.

The i - Influence

The i’s are likely to find it challenging when working from home. Our energetic, enthusiastic, optimistic group of individuals will miss the social interaction of the office. They will miss being around people and having that human connection. Their natural ability to easily engage in conversation with absolutely anyone and to network with others will be suppressed as they no longer have this opportunity to do so in a face to face setting. 

An i likes to be around people. They need that social interaction now more than ever. Keep to the meetings that you would have had in an office setting; the one to ones, team meetings, project meetings. Regularly use the chat facilities even just to say hi and to check in. Consider a daily ten minute energiser with your team, whether this be a quiz, a game or just a ten minute chat about the latest series on Netflix! Even more, get the i to run the quiz and boost morale across the team. 

The S - Steadiness

An S demonstrates conscientiousness through listening patiently and showing empathy when responding to others needs. With their calm approach, they are exceptionally good at considering the thoughts of others and will be very empathising in these challenging times. They are the team players who will check in on others, making sure everyone and everything is ok. 

During these times there may be changes within the workplace. An S could fear the loss of stability so it is important to look out for them just like they do for others. Additionally, stay connected with these individuals as they are unlikely to be forthcoming in their opinions and feelings. Ask them twice if needed and show them that you genuinely care.

The C - Conscientiousness

A C enjoys their own space. Being reserved in nature, these individuals appreciate privacy so will be quite content when working remotely. If anything, a C will more than likely prefer working from home than what they would do in  a busy office setting. 

Being the group who are going to transition to working alone more easily than others, just continue to have the trust that you have with your team members. When running virtual meetings, be mindful that they may find it uncomfortable to use their webcam. If you implement an informal team catch up then they may not be as forthcoming to participate than others. Additionally, if your department is working at pace and expecting to turn things around quickly, be aware of how this will impact a C. These individuals are perfectionists, detail-orientated and systematic so clearly outline the deadline and expectations of the standard of work required. Being the most logical of the DiSC types use their skill set for any new projects or systems that need implementing during these times.