Managing hourly workers has nothing to do with luck

Hey there! If you’ve taken the time to set your restaurant up for success, you’re probably feeling pretty lucky right now. After all, luck is when preparation meets opportunity.?

But if luck isn’t on your side, there are some things you can do to turn things around:

??? If you’re struggling with hiring…

Rethink your sourcing strategy. Hiring managers often rely too heavily on job boards alone. Sometimes that works fine. But sometimes you can get a lot of applicants who aren’t serious about your position. By using social media, hiring posters, and referrals, you can increase the likelihood of making a successful hire by 8%.

??? If you’re struggling with back office operations…

Look for ways to automate and digitize. Physical paperwork and manual processes can take up your managers’ time in a major way—up to 15 hours a week on admin tasks! Look for tools that will automate things like scheduling interviews or sending out a new uniform policy for employees to sign.

??? If you’re struggling with retention…

Create an environment workers won’t want to leave. The main things hourly workers look for (beyond pay) are flexibility, a manageable workload, good benefits, and recognition. Make sure you’re not overworking your team, and you’re showing your appreciation!

Remember, luck may play a part, but success ultimately comes down to hard work, dedication, and smart decision-making.

For more resources to set your business up for success, here are some helpful resources ??

?? Embracing AI: Why now is the time for QSR

?? 3 tips to keep QSR workers from feeling overworked

?? Meet the Bojangles franchisee that puts culture first

? 3 ways to break the 90-day retention curse

?? How Workstream improves the hiring process

Good luck this week!?