Managing Enduring Resistance to Return-to-Office Policies
Harvard Business Publishing Corporate Learning
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As Q2 approaches, leaders are still struggling to bridge the gap between employee preferences and corporate mandates.
As we approach the four-year anniversary of the great remote work experiment, companies are continuing to pull their people back to the office. But resistance to RTO policies have remained strong—among the 72% of companies globally that mandated a return, 42% reported higher quit rates than expected, and nearly a third reported a negative impact on recruiting.[1] Despite this resistance, many leaders insist that a return to the office is necessary, citing the difficulty of remote performance assessment and declines in productivity, collaboration, and connection. For many companies, a hybrid model seemed to offer the best of both worlds, but that model has also had its challenges.
How can leaders overcome resistance from skeptical employees? This month, we highlight three resources to help leaders design, implement, and optimize work models that make employees feel acknowledged and motivated.
PERSPECTIVE
Bridging the Distance: Four Imperatives for Leaders of Hybrid Teams
To ensure that employees commit to, rather than merely comply with, return-to-office mandates and hybrid models, leaders must support them with clarity, tools, and opportunities to share and connect. Read more.
ARTICLE
Designing Hybrid Work
Design thinking offers a user-centered framework for supporting hybrid policies that serve both employees and leaders. In this model, arrangements aren’t fixed—instead, they are tested, iterated, and allowed to evolve. Read more.
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INFOGRAPHIC
The Learning Experience Hybrid Teams Need
With fewer in-person learning opportunities, professional development teams must offer learning experiences that can address this gap and integrate into the flow of hybrid work. Read more.
CITATION
?[1] Unispace. “New Unispace Study Shows 72% of Companies Have Mandated Office Returns,” May 24, 2023. https://www.unispace.com/news/workplace-insights-report-global-press.
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