Managing Customer Expectations: 4 Ways to Define What Customers Should Expect
Derek Little
![Derek Little]()
Derek Little
B2B Lead Generation Consultant | Helping Businesses Generate Qualified Leads on LinkedIn with Lead Nurturing Campaigns | Marketing Problem-solving Discussion Groups | Content | Coaching | Visit Trailblazermastery.com.
Struggling to get more clients? ?? Or, are you finding it difficult to hang on to the ones you've already got? Unless you set customer expectations in advance, customers may complain they didn't get what they purchased. You will never get a recommendation, because it's impossible to overdeliver on undefined expectations.
This worksheet that gives you four ways to set your business up for success.
????#Customerexperience #CX #Buyerjourney