Managing Credit Risk
Know your Customer
? Must have pertinent, accurate and timely information
? Must understand management’s Character, no amount of cash flow tops Character in rough times.
? Establish Good working relationships
? Listen for non-verbal and verbal clues when speaking
? Establish credibility as a knowledgeable and friendly professional
? Gain insight about your client’s operations, suppliers, facilities, history and ownership
? Investigate competition, market share, and the impact of economic changes on their business
? Learn and make judgement on their business strategy and what they must do to succeed
Analyze Non-Financial Risks
? Understand your client’s business by analyzing non-financial risks positioning yourself as a valuable member of their advisor team
? Know the economic and industry factors influencing you client’s financial stability
? Determine the risks by industry, business and management
? Are these risk systematic across an industry, economy or only effect your client
? Here you must evaluate the macroeconomic items, critical thinking is required to determine the overall credit risk these factors drive and this enables you to do a more complete risk analysis
? Your role sis not to eliminate risk, but be able to articulate it and minimize its effect on your firm
Understand the Numbers
? How is the credit you are granting going to be used
? Determine the risks associate with this use of finds and the ability of the client to pay it back
? Why are they borrowing – is it a new client or existing client – they should be probed differently and your knowledge is critical
? Does the reason and the company history, strategies align with the rationale, does it make sense from your view, if not probe more.
? Once you understand the rationale, use the numbers and analytics to move forward with an informed decision.
? Balance Sheet, Income Statement and Cash Flow adjusted for seasonality enable you to determine the likelihood the capital will be deployed smartly and your change of repayment is enhanced.
? You use these points to forecast the future financial statements and ability for your client to remain strong and implement their strategy
Structure the Deal
? Identify the characteristics influencing your client’s success
? What does the business do, how is the industry effected by macro forces, what are the anticipated economic conditions, Client’s Business Strategy, Management Competencies
? We must review the client’s profitability, cash flow, liquidity and leverage to structure a deal that works for them and ourselves
? You must structure the deal with specific boundaries the client understands, you must consider the short and long-term implication for your relationship with the client.
? Both parties need assurance that is the client performs in accordance wt the terms and condition they can expect funds flow
Price the Deal
? You need to make an adequate return on your funding
? Internally you can manage client funding rates through futures and options trading and this ability should be considered when determining the timing, length and risk of your client
? Tying the loan with floating rates spreads the risk between you and your client, does this work for your relationship
? What are the company specific issues, your market position, the clients; general economic trends, matching pricing to internal assets and liabilities for maturity relationships
? You should price the deal with all these complexities to adequately compensate for your risk
Present the Deal
? Communicate everything in a coherent and professional manner
? Make sure the client is aware Credit Decisions are not make on financial statements alone
? You should highlight the qualitative, competitive and overall business environmental factors used in your decision criteria
? Summaries, environments, management financials and source of repayment are wrapped into a Credit Decision that drive the deal presentation
Close the Deal
? Prepare the deal paperwork
? Present the deal and provide sufficient time for the client and other parties involved to gather their documents and respond
? Provide detailed instructions on how to close the deal paperwork, gather material and meet the client’s timelines
? Gather the appropriate legal documents and funding items for delivery
Monitor the Relationship
? Two ways – include checklists for routine tracking of the client’s adherence to covenants and Require the Relationship Manager and loan team to meet regularly with the client and certify their compliance
? Periodic reviews, ratings and audits can ensure a long-term mutually beneficial relationship for you and the client