Managing conflict in high performing teams.
Antonio Tombanane
Top 50 Influential Voice in UK Black Tech | Forbes Business Council Member | Founder of The Edge Hub & Tech Week Humber | Director at Federation of Sport
In any team environment, conflict is inevitable. This is especially true in high-performing teams, where members are often passionate about achieving their goals and may have strong opinions on how to get there. However, dealing with conflict in a high-performing team can be particularly challenging, as it requires balancing the need for teamwork and collaboration with the drive for individual success and achievement.
One of the most important things to keep in mind when dealing with conflict in a high-performing team is to address it as soon as possible. Allowing conflicts to fester and escalate can damage team morale, create a toxic work environment, and even lead to team members leaving the team altogether. By addressing conflicts early, team members can work together to find a resolution that works for everyone and prevents the conflict from affecting the team's performance.
In order to effectively address conflicts in a high-performing team, it is important to encourage open communication. Team members should feel comfortable expressing their opinions and concerns without fear of retribution or judgment. Active listening is also crucial, as it ensures that everyone has an opportunity to speak and that their opinions are heard and valued.
When conflicts arise, it can be helpful to identify common ground. Even if team members have differing opinions, there may be underlying values or goals that they can agree on. By focusing on these shared goals, team members can work together towards a solution that meets everyone's needs.
Encouraging compromise is also important in resolving conflicts in a high-performing team. Team members should be willing to find ways to compromise and work together to find a solution that works for everyone. This may involve finding a middle ground between differing opinions or brainstorming alternative solutions that meet everyone's needs.
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If conflicts cannot be resolved internally, it may be necessary to involve a mediator. A mediator is an impartial third party who can help facilitate a resolution that works for everyone. Mediators are trained to help team members identify their underlying concerns and work together to find a solution that meets everyone's needs.
Another key strategy for dealing with conflicts in a high-performing team is to focus on the big picture. It can be easy to get caught up in the details of a conflict and lose sight of the team's overall goals. By keeping the big picture in mind, team members can remember that they are all working towards a shared goal, and that resolving conflicts is an important part of achieving that goal.
Finally, it is important to celebrate the team's successes together. This can help build team morale and reinforce the idea that everyone is working towards a shared goal.?
Celebrating successes can also help team members feel valued and appreciated, which can make it easier to resolve conflicts when they arise.
In conclusion, conflicts are inevitable in any team environment, but they can be particularly challenging in high-performing teams.?
By addressing conflicts early, encouraging open communication, identifying common ground, encouraging compromise, involving a mediator if necessary, focusing on the big picture, and celebrating successes together, team members can effectively manage conflicts and continue to work together towards their shared goals.
One of the most important things to keep in mind when dealing with conflict in a high-performing team is to address it as soon as possible. Allowing conflicts to fester and escalate can damage team morale, create a toxic work environment, and even lead to team members leaving the team altogether.19 Feb 2023
Co-founder of Advascale | A cloud sherpa for Fintech
1 å¹´Antonio, thanks.