Managers as Coaches: Elevating Employee Engagement Through Emotional Intelligence & Positive Communication

Leading like a coach is tantamount to successful team building in today's world of work. Did you know that teams led by managers who act as coaches experience 5.6 times greater productivity compared to those who don’t? The shift from managing to coaching isn’t just a buzzword—it’s backed by neuroscience and data on employee engagement.

Incorporating emotional intelligence (EI) into leadership is essential. According to research by Daniel Goleman, emotionally intelligent leaders are self-aware, self-managing, socially aware, and excellent at relationship management. These skills not only drive better performance but also create a culture where people feel heard, valued, and motivated to perform at their best. ??

Here are 5 practical steps to become a more effective coach to your team:

1.???? Cultivate Emotional Intelligence: Focus on self-awareness by reflecting on emotional triggers and strengths. Then, practice self-management by using impulse control and maintaining composure under pressure. Tools like mindfulness or emotional tracking apps help in developing these skills.

2.???? Practice the 5:1 Feedback Ratio: According to research by Losada & Heaphy, high-performing teams provide 5 positive affirmations for every constructive critique. Next time feedback is given, offer positive and specific recognition for what’s working well before suggesting areas for improvement.

3.???? Develop Clear Communication Skills: Be transparent and intentional in communication. Break down complex information and set clear expectations, while also inviting team members to share their thoughts and insights.

4.???? Build Trust Through Positive Coaching: Foster a learning environment by asking open-ended questions, providing autonomy in problem-solving, and being available for guidance. Encouragement and empowerment are key to building trust.

5.???? Model Accountability: Hold yourself to the same standards of accountability expected from your team. This not only enhances credibility but also inspires others to follow suit.

?? Integrating these practices into leadership elevates engagement and creates a work culture built on trust, communication, and continuous growth.

?? For more practical tips, check out this article on coaching and engagement or explore how emotional intelligence is transforming leadership styles today.

Ready to dive deeper into the neuroscience of leadership and its impact on team engagement? Reach out and let's talk!

Author Bio: Dr. Susy Francis Best is an international best-selling author, speaker, facilitator, and leadership and team strategist, coach, and consultant. She specializes in enhancing workplace wellbeing through visionary leadership, agility, and emotional intelligence. Privately guiding high-performing leaders to peak strengths and performance, she leverages neuroscience and the best practices of neuroleadership. Connect with her on LinkedIn for more insights and support.

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