Managers benefit from active listening

Managing teams is a skill and one which is often undervalued and underestimated. People are frequently promoted into managerial positions because they are good at their job, their skill is the functional activity not the management of others. Thankfully the ability to relate to people and to value and nurture their contribution to the team and the organisation, is increasingly being recognised and prized.

One small thing that every Manager can do immediately, is actively listen to those who work for them. Active listening means you clear your mind of your agendas and focus 100% on the person in front of you. The advantage for Managers is that in doing this, they will be able to hear and see when a member of their team really is in need.

I have to admit to having a vested interest in this. Managers who listen are generally nicer people to work for and easier to approach. When women are struggling during the Menopause they want to know that the person they are going to have to speak to, will do them the courtesy of listening and hopefully provide them with some meaningful support. After all, a desk fan whilst brilliant for hot flushes is rubbish for depression or fatigue.

This is obviously not just for Menopause but for a wide array of issues that we as human beings have to face. Recognising that we are all doing the best we can, sometimes under difficult circumstances, creates an empathetic and supportive environment. The upside of this is it engenders considerable levels commitment, engagement and loyalty on the part of employees. All of that, has to be worth one small change in tactics.

If you are a Manager, then step up to the plate and give it a go. If a member of your team has forwarded this link to you, read it again, reflect on the fact that they thought it was necessary to send it to you and ask them if they want a coffee and a chat.