Management Systems Digital Transformation

Almost every business that plans to grow in this competitive market is going digital. Regardless of the size of the business, digital transformation is one of the top priorities for every business leader. The topic of how a business can remain relevant and competitive in this increasingly digital world has become the key focus of panel discussions, keynotes, research papers, and articles.

What is a Management System?

A management system describes the way in which companies organize themselves in their structures and processes in order to act systematically, ensure smooth processes and achieve planned results Modern management systems usually follow the PDCA cycle of planning, implementation, review, and improvement (Plan-Do-Check-Act).

An effective management system is based on and controls structured and optimized processes. Thus, it establishes the systematic and continuous improvement of the organization through clear rules, roles, and processes.

Sample for well-known management systems:

• ISO 9001 - Quality Management
• ISO 14001 - Environmental management
• ISO 45001 - Occupational health and safety

What business doesn’t want to speed up decision-making, assure quality, & improve collaboration thanks to enhanced visibility?

Because of the digital revolution, all those things are achievable. However, before companies can get to that point, they need to embrace change, let go of outdated processes and undergo a digital transformation.

The transition involves leveraging digital technologies to enhance business models, processes, and activities. The change brought on by a digital transformation means letting go of old approaches and adopting a new IT system, letting go of legacy operations that are no longer effective or close to becoming obsolete.

Workflows become automated, resulting in improved efficiency which increases productivity and profitability. Your company will enjoy enhanced accessibility as digital processes become available anywhere via connected devices.

And with quicker access to up-to-date data, your leaders can make better decisions faster.

The digital transformation of quality management strategies and systems is going digital to provide effective quality management designed to ensure quick, continuous,?and technology-appropriate tracking and assessment of products, processes, and services in the digitalized business environment.?

Digital Transformation Considerations for QMS

Here are some of the most important items to consider in a QMS solution:

Critical Processes

The first consideration is determining which quality processes to automate.

1. Document control to securely manage the creation, revision, and distribution of controlled documents
2. Corrective action to create a closed-loop workflow to fix problems quickly and effectively
3. Employee training to ensure team members have the required skills, knowledge, and abilities
4. Change management to assess the potential impact and reduce the risk of changes to people, processes, or equipment
5. Risk assessment tools including failure mode and effects analysis to standardize how you handle risks?
6. Reporting analytics to spot quality trends and proactively ensure compliance with customer, regulatory, and standard requirements

Flexibility

Look for solutions flexible enough to adapt to internal processes.

If forced to change processes to accommodate the solution’s limitations, you won’t be able to achieve the process efficiency required for true digital transformation. Operational excellence demands continuous process refinement and improvement, which can’t be done if the QMS hamstrings you.

Integration

When automating your QMS for digital transformation, is the solution interoperable with other systems?

The QMS should be able to push and pull data from systems such as enterprise resource planning (ERP), and custom-made systems

Digital transformation creates a connected factory where systems communicate, improving visibility and efficiency so you’re not manually jumping between systems.

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User Experience

User Experience refers to the feeling users experience when using the system.

It’s easy to focus exclusively on the technical capabilities of QMS solutions without asking whether the system is user-friendly. But as the saying goes, people must be choosers before they are users—if the system isn’t intuitive, they won’t choose to use it. A system that makes your team’s job easier is essential to user adoption and QMS success.

Digital Transformation Capabilities

The importance of considering current and future capabilities around mobile tools, IoT, and advanced analytics. Even if you aren’t currently leveraging these technologies, a QMS that can grow in the future as you continue the digital transformation journey is essential.

Successful implementation ultimately comes down to a thorough analysis of quality processes and QMS requirements.

Conclusion:

The technological revolution is an inevitable phenomenon nowadays and, in turn, digitization has become an essential element both inside and outside companies, since technological transformation allows for innovation processes in quality management systems in an organization

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