Management endeavors to prepare for ISO 9001:2015 Certification Audit, Surveillance and Recertification Audits as applicable

Management endeavors are the efforts that an organization's management team makes to ensure that the organization is prepared for ISO 9001:2015 certification audits, surveillance audits, and recertification audits. These endeavors typically include:

Principle for Quality Management

The principle for quality management is the foundation of the ISO 9001:2015 standard. Here are some principles of quality management: Customer focus, Leadership, Employee engagement, Process approach, Continuous improvement, Evidence-based decision-making, Relationship management. Other principles of quality management include:

Systematic approach to management Mutually beneficial supplier relations Factual approach to decision-making Integrated system Systematic flow Evidence-based decision-making means making decisions based on facts, data, and observation rather than unsupported assumptions.?

This can help businesses accurately assess performance, meet quality objectives, and improve decisions

It states that an organization should establish and maintain a QMS that is focused on customer satisfaction. The QMS should be designed to:

• Identify and meet customer needs and expectations
• Enhance customer satisfaction
• Address risks and opportunities
• Implement continuous improvement

Organizational Principle for Quality Management

• Establish a quality policy that is relevant to the organization's purpose and context.
• Set quality objectives that are measurable, achievable, relevant, and time-bound.
• Provide resources to support the quality management system (QMS).
• Communicate the importance of quality management to all employees.
• Integrate quality management into all business processes.

Organization Structure

• Define the organization's structure and responsibilities relevant to quality management.
• Assign responsibility and authority for quality management.
• Ensure that employees are competent to perform their assigned tasks.
• Provide effective communication and coordination between departments.

Responsibility & Authority

• Appoint a management representative with responsibility for the QMS.
• Define the responsibilities and authorities of all personnel involved in the QMS.
• Ensure that there is clear communication of roles and responsibilities.
• Hold employees accountable for their performance.

Required Resources Plant and Machinery

• Provide adequate resources to support the QMS, including plant, machinery, and equipment.
• Maintain plant, machinery, and equipment in good working condition.
• Calibrate and maintain measuring and monitoring equipment.
• Implement procedures for the control of non-conforming products.

QA Manager

• Appoint a qualified QA manager to oversee the QMS.
• Provide the QA manager with the necessary resources and authority to carry out their duties.
• Empower the QA manager to identify and address quality issues.
• Ensure that the QA manager has direct access to senior management.

Management Meetings on Rework Avoidance

• Conduct regular management meetings to review quality performance.
• Identify and analyze the root causes of rework.
• Implement corrective and preventive actions to reduce rework.
• Monitor the effectiveness of corrective and preventive actions.

Quality Plans

• Develop quality plans for all critical processes.
• Identify and control potential quality risks.
• Establish monitoring and measurement methods.
• Define criteria for accepting or rejecting products or services.

Corrective and Preventive Action for Rework

• Implement procedures for identifying and investigating non-conformities.
• Determine the root cause of non-conformities.
• Implement corrective actions to eliminate the root cause of non-conformities.
• Implement preventive actions to prevent the recurrence of non-conformities.

Management Checking for their own system Implementation

• Conduct regular internal audits of the QMS.
• Review the effectiveness of the QMS in achieving quality objectives.
• Make necessary changes to the QMS to improve its effectiveness.

Training to all Personnel about Management System and Their Own Role

• Provide training to all personnel on the QMS and their own role in the quality management process.
• Ensure that employees are aware of the importance of quality management.
• Encourage employees to identify and report quality issues.

Management Information System regarding Non-Conformances, Reworks and Wastages

• Implement a management information system to track non-conformances, reworks, and wastages.
• Analyze data to identify trends and patterns.
• Use data to drive continuous improvement.

These are just some of the key activities that management should undertake to prepare for ISO 9001:2015 Certification Audit, Surveillance and Recertification Audits as applicable. By carrying out these activities, management can demonstrate that they are committed to quality management and that their organization is capable of consistently meeting customer requirements.