Managed Network Services (MNS)

Managed Network Services (MNS) for Wide Area Networks (WANs) refers to outsourcing the management and operation of WANs, typically established through broadband access. The ICN manages infrastructure for several state agencies and multiple Healthcare entities.?

Benefits of Managed Network Services for Broadband WAN

There are several advantages to using a managed network service provider:

• Cost-Effectiveness: MNS is cost-efficient. The MNS can leverage its economies of scale to negotiate better pricing for broadband internet access and network equipment.
• Expertise: MNS consist of experienced professionals who can design, implement, and manage various types of WAN connections. This frees up staff to focus on other critical business initiatives.
• Scalability and Flexibility: Business needs change over time. A MNS provider scales up or down as needed. They also offer a variety of service options to meet their customers specific requirements.
• Improved Performance: MNS have tools and expertise to monitor and optimize WAN connection for performance. This helps to ensure that business applications have the bandwidth they need to run smoothly.
• Enhanced Security: MNS provide a variety of security services to protect WAN connection from cyberattacks. These services include firewalls, intrusion detection and prevention systems, and data encryption.

What Managed Network Services are included within a MNS Agreement

The specific services included in a managed network services agreement vary depending on the customer’s specific needs. However, some common services include:

• Design and implementation: The MNS provider work with organizations to design WAN solutions that meets specific needs. These solutions include the selection and installation of broadband internet access and network equipment.
• Monitoring and management: The MNS will continuously monitor your WAN connection for performance and security issues. The ICN will also take steps to troubleshoot and resolve any problems that arise.
• Reporting: The MNS will provide you with regular reports on the performance and health of your WAN connectivity.
• Security services: The MNS may offer a variety of security services to protect your WAN, such as firewalls, intrusion detection and prevention systems, and data encryption.
• Help desk support: An MNS should provide a 24x7 Network Operation Center (NOC) to assist with any problems you are experiencing with your WAN.

Is Managed Network Services Right for You?

Whether or not managed network services are right for you depends on your specific business needs. If you have a limited staff, a complex WAN environment, or a need for high levels of security, an MNS can be a good option.

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