Manage Your Role as a Manager
"You can't manage what you don't measure." This famous quote by Peter Drucker is brought up often in our industry but rarely consistently followed. In my view, due to the many distractions and multiple jobs a majority of dealerships put on their managers and, as a result, the most crucial job of the managers of a particular dealership becomes blurred daily, weekly, and monthly.
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Your most important job as a manager is to compound the money the owner of the dealership has invested in new cars, used cars, and services and parts. The simplest definition of compounding is to make money from your money or, in this case, your dealer principles money...