MANAGE, MINDSET, MENTOR

MANAGE, MINDSET, MENTOR


Importance of leadership responsibilities #WorkManagement #Leadership #Empathy #Optevo

I find that the importance of mentoring is not spoken about much at times when things become busy with the importance of leadership responsibilities, the increasing growth of the organization, and the continual enhancements… all of which are obviously important.

But, as a leader, paying attention to team members is still just essential and cannot be put onto the back burner. A long time ago, I wrote an article “ARE METRICS TURNING PEOPLE INTO COMMODITIES?” where I spoke about the attitude of how organizations and leaders think about employees, and how this can be disturbing.?

In the past several years, there has been a lot of conversation spoken about in the market dealing with layoffs. Laying off employees can often be seen when sales plummet, profitability drops and the organization worries about being in danger.

What has been publicly emerging though has been some strange situations. Times when very large, well-known organizations are enjoying extremely high profits yet decide to reduce their employee numbers significantly. I’m not going to go into details about why this has been happening to these organizations, as different reasons have been discussed by others.

The thing that is an important factor, in my opinion, hasn’t been really tied together with layoffs, or even hiring. My opinion is that employees can often be seen, by these larger organizations, as commodities. You can see my thoughts on this in the article I mentioned earlier.

I have a very different point of view about employees. In fact, I don’t want to call them employees. I prefer to call people who work with Optevo to be team members.?

From the time I’ve been a founder, along with my mentor and also founder, I’ve always felt that each person in our teams is a new star who will grow into an emerging light in the organization.

If we truly want our team members to be fully engaged, fully supportive of our vision and goals, and fully able to ensure that each task is done well and on time. How do we ensure that this will be the reality in our organization? How do we ensure that our team members are aligned to their own goals which also align to the companies goals?

It won’t just happen when left entirely to them. As leaders, we have to know how to facilitate this by mentoring the individuals in the organization.?

It’s not about micromanaging. It’s not about dictating what has to happen, how it has to happen, and when it has to happen. It’s about including each member in the process. It’s about encouraging innovation. It’s about both giving flexibility and autonomy, while ensuring that all the activities are also aligned with the organizational goals.

It’s about having open discussions where everyone can speak about their thoughts, their suggestions and their ideas about how to achieve the goals successfully. There’s a balance between their inclusion within the team and organization. It’s important for leaders to understand how to keep the right balance between allowing autonomy, and helping them when and as required. It’s about creating an environment that supports growth. It’s helping mistakes be admitted, but not feared. It’s about leaders helping them understand why and how a mistake was made and what’s necessary to make things right and learn how to avoid that kind of mistake in the future.?

Treating our team members with respect, dignity and support for their growth and achievement is important. Seeing them as integral in our organization. Taking both their personal life as important as their work life.

It’s why we’ve always said that it’s Optevo’s philosophy: That? “OUR WORK LIFE SHOULDN’T BE OUR LIFE’S WORK.” ?That’s what applies to our internal Optevo members, and our external Optevo users.? Neither our members, nor our clients are commodities. They’re important to us and to each other.

#WorkManagement #Leadership #Empathy

S. Scott Mason

The Myth Slayer?? Transformational Coach for Attorneys ?? 2x TEDx Speaker ?? Ignite Rebirth, Inspiration, & Bold Impact ?? I Want Your Future to Be EPIC!

3 个月

Andre Williams : I love the spirit behind this article and believe the the sort of reframe you’re discussing is going to be the wave of the future as the competition for top talent intensifies. This sentence really made me want to stand and cheer: “I’ve always felt that each person in our teams is a new star who will grow into an emerging light in the organization.” BRAVO!

Joe Murphy

Creating Leaders at All Levels | 6x Author | Founder of The Leadership Academy Platform | Leadership Consultant | Speaker | Coach ?? Daily posts on Leadership Principles

3 个月

Nice - I would like to up the ante on team members - call them "partners." It is a term that can mean many things - such as an owner - but how I define it is - a person who is equal and who matters as much as the C-level people. I think when we elevate people we elevate our clients and ourselves. Thanks Andre! Always giving us food for thought

Bill Quiseng

Chief Experience Officer at billquiseng.com. Award-winning Customer CARE Expert, Keynote Speaker, and Blogger

3 个月

QUI TAKEAWAY: For many years, corporate leaders have had a "profits or people" mindset. They care more about topline revenue, labor, marketing, and operating costs, bottom-line profits, market share, their investors, and even their competitors than they do their people, their hard-working employees. Today, instead of focusing on “Profits over People”, envision “People First” as the foundation for everlasting business success. No longer are people taking second or third seats to customers or profits. Andre, I believe that paying attention to team members is not only essential, it should be mandated. To explain, in the spirit of paying it forward, I offer this: ?? But wait. There's more. Page 2 of 2. Three questions.

Karen Zeigler

Fractional Chief of Staff | Strategic Advisor | Empowering CEOs/Founders to Design Human-Centered Organizations and Achieve Personal + Performance Excellence | Open to Fractional Chief of Staff Roles

3 个月

Great article as always Andre Williams. There has definitely been a trend of employees being commodities. And in a market driven by consuming that is an easy mindset to get sucked into. However, we are (and have been) exiting the market driven by constant consuming to one of experiences. And this desire for experiences is not just a customer phenomenon - employees are seeking it as well. And in order for them to have that they must be seen as the human they are (aka not a commodity). But it all goes back to leadership. The crux of the problem is in this statement “busy with the importance of leadership responsibilities”. When the humans in charge view “important leadership responsibilities” as something other than the people they lead then they have become disconnected with what the true meaning of leadership is.

Neil Burch

Training Management, Senior Training Instructor, Training & Safety Leader, Coach and Team Builder

3 个月

As always, Andre Williams, so much truth and wisdom here. As much as I don’t want, and try not, to become the cynical old man I don’t see many leaders following this model. Sadly, many of them were never “shown the way” and only know what has been modeled for them. I feel like we’re in a very precarious place right now and really don’t know how it’ll all play out, but it doesn’t seem sustainable to me. Solely my opinion. Great article Andre, thanks for sharing.

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