Making Conversation: Why is an Agentless Contact Center Relevant Today?

Upcoming Webinar about Agentless Contact Centers

September 17th 2024 | 16:30 CEST

Join us for an informative webinar where our experts will help you understand what sets agentless models apart from traditional contact centers. Uncover the driving forces behind the shift towards agentless solutions, such as cost reduction, efficiency, and the demand for instant, accurate customer service.

Register Now to Watch Live or On-Demand

Teneo 7.6: Enhanced Conversational AI with Streaming and New Web Widget

We are excited to introduce significant upgrades, including Streaming Responses, allowing real-time interaction and enhanced user experiences by delivering partial responses while tasks are still processing.

This update also features the new Teneo Web Widget, which replaces the Teneo Web Chat, offering a modern, interactive interface with easy integration and streaming support.?

For more details, check out the full Teneo 7.6 update.

Teneo 7.6 Highlights

• Streaming Responses: Enables real-time interaction by delivering partial responses during task processing, enhancing user engagement.
• New Web Widget: Replaces the Teneo Web Chat with a modern, interactive interface that supports streaming and easy integration.
• Enhanced Development Tools: Streamlined tools for creating complex conversational flows with greater efficiency.

Watch Teneo 7.6 Tech Update

The Agentless Contact Center

Discover how to transform your customer service operations with our comprehensive guide to agentless contact centers. This whitepaper provides in-depth insights into the benefits of voice automation and practical steps for implementation.

Download Here

Watch Webinars On Demand

• Tech Update on Teneo 7.6? - Watch Here
• Top 5 Challenges of LLMs for Enterprises - Watch Here
• Optimizing Contact Centers using Generative AI with Cyara - Watch Here
• Prompt Hacking - Watch Here
• Revolutionizing Engagement: The Generative AI Wave in Contact Centers - Watch Here

Stay tuned for more updates and resources as we continue to innovate and support your journey towards an automated, efficient, and customer-centric future.?

Thank you for being a valued part of our community. If you have any questions or need assistance, please do not hesitate to reach out.?