Making Conversation: LLM Orchestration and Contact Center Automation for an Agentless Contact Center

Upcoming Webinar about LLM Orchestration for Contact Center Automation

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Attending this webinar will give you insights into how Large Language Models (LLMs) are revolutionizing contact center automation. You'll learn how AI orchestration can transition to an agentless environment, improve scalability, and automate complex queries. Led by industry experts, the session covers key advancements in AI-driven customer service, and provides a live Q&A for tailored insights. Stay ahead of emerging trends and enhance your operational efficiency by joining this 45-minute event.

Furthermore, if you missed the first session on Agentless Contact Centers? Don't worry!?Watch On Demand Now

Teneo.ai Unveils Groundbreaking LLM Orchestration Solution for Customer Service Automation

Teneo.ai, a global leader in AI-driven customer service automation, proudly announces the launch of its latest innovation: Teneo LLM Orchestration. Designed to address the challenges of using Large Language Models (LLMs) in customer service, this advanced solution promises unparalleled flexibility, precision, and cost savings, empowering businesses to deliver superior customer service experiences.

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Introducing Teneo Streaming

With the release of Teneo 7.6, the introduction of Streaming Responses is a game-changer, transforming how bots communicate by delivering real-time messages during task execution to enhance Customer Experience (CX). This innovation ensures users are always in the loop, fostering smoother, more dynamic interactions.

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Transform Customer Interactions with Advanced Voice AI by Teneo

• Automate Your Support Calls: Reduce wait times and enhance customer satisfaction with inbound and outbound calls using Voice AI.
• Lower Costs: Resolve FCR with Voice AI even during peak hours and repurpose staff for high value tasks.
• Multi-Language Support:?Communicate effortlessly with global customers in their native languages with a 24x7 available digital agent.
• Enhanced Security: Protect customer data with robust, enterprise-grade security measures.
• Generative AI Integration: Use generative AI and LLM orchestration by Teneo to improve the quality and naturalness of voice interactions.

Learn more about how to increase Call Satisfaction today!

The Agentless Contact Center

Discover how to transform your customer service operations with our comprehensive guide to agentless contact centers. This whitepaper provides in-depth insights into the benefits of voice automation and practical steps for implementation.

Download Here

Watch Webinars On Demand

• What is an Agentless Contact Center and Why is it Relevant Today? - Watch Here
• Tech Update on Teneo 7.6? - Watch Here
• Top 5 Challenges of LLMs for Enterprises - Watch Here
• Optimizing Contact Centers using Generative AI with Cyara - Watch Here
• Prompt Hacking - Watch Here
• Revolutionizing Engagement: The Generative AI Wave in Contact Centers - Watch Here

Stay tuned for more updates and resources as we continue to innovate and support your journey towards an automated, efficient, and customer-centric future.?Thank you for being a valued part of our community. If you have any questions or need assistance, please do not hesitate to reach out.?