Making Best-In-Class Customer Service a Reality
Cj Stafford
Professional Multi-Channel Contact Center Inbound/Outbound Contact Center | Email & Social Media Consumer & B2B Contact Center | Compliance & Risk Management
This white paper – “Best-in-Class Customer Service: What it Really Means and How It Happens – provides tips you can share with your customer service representatives to ensure they LEARN.
Studies show that two-thirds of customers will spend more if the investment includes a better customer experience. Demonstrate a little urgency, prioritize their convenience and, suddenly, cost doesn’t matter quite as much.
Standout service – service that beats price, wins loyalty and powers your business – happens when you LEARN with your customers.
Read our White Paper Here: https://www.staffcom.com/service-delivery/
Chief Executive Officer and Co-founder at 044.ai Lab
4 个月Hey Cj, thanks. I sent you an invite to connect, look if have time.
Business Growth Guide, Architect of CEO Peer Groups, Connector of SMB growth-minded Business Owners, Presidents, and CEOs
1 年Cj, thanks for sharing!