Make your CX shine this season!
Paul Matthews, CCXP
Certified CX Pro helping SME's in Sussex & Surrey increase customer loyalty via bespoke customer experience services. ??High Quality Mystery Shopping??Customer Feedback ??Customer Journey Mapping??CX Training??CX Speaker
Hello!
The festive season is here, and it’s the perfect time to focus on creating memorable customer experiences that delight and build loyalty. This month, we’re sharing everything you need to make your CX stand out now and into 2025.
?Discover how B2B businesses can deliver outstanding CX in our latest blog, packed with practical tips to help you stand out and impress clients this holiday season. For a festive spin, check out Christmas CX: Six Ways to Shine and learn how to create memorable moments that keep customers coming back.
?We’re also celebrating a success story with HomeWork Workspace in Southwest London, where we’ve helped shape their services around customer needs through a powerful feedback programme.
?Looking ahead to 2025, our Customer Experience (CX) Business Pack is here to help you close the CX gap, boost employee happiness, and deliver exceptional customer experiences. Don’t miss out—download your copy today.
?Ready to make this season your best yet? Let’s talk. We’d love to help you elevate your CX strategy.
?Until next time, stay CX-focused!
Regards,
?Paul Matthews, CCXP
CX Director, insight6
?Connect with me on Linkedin
?t: 07710 394729?
e: [email protected]??
X: @PaulMatthewsCXD?