Make waves this festive season & maximise ancillary revenue
IRIS Software Systems Ltd
The future of Mobile Ordering & Guest Experience apps.
Find out how you can drive revenue beyond your room rates and transform your operations with mobile tech. Read on for our latest news and insights...?
Maximise revenue beyond room rates...without adding to your team's workload
With room rate thresholds being maximised and the need to drive ancillary revenue ever more prevalent, how can F&B mobile ordering help?
Hoteliers are looking beyond room rates and exploring additional income models such as in-room dining and mobile ordering (in the lobby, pool deck, bistro for example).
And the good news is, technology to drive F&B revenue delivers exceptional ROI, so it’s a win win for both guests and hoteliers.
Here’s our top tips to boost F&B revenue, enhance the guest experience and foster a more sustainable experience with mobile tech.
Feature focus: Upsells & related items??
Offer upsells and complementary items to your guests so they can add the perfect pairings?to their order?- how about a nice cold beer with your meal?
This proactive approach not only enhances the guest's overall dining experience but also provides a valuable upselling opportunity, increasing additional purchases.
Thanks to Related Items Categories, upselling becomes effortless, ensuring that your guests have everything they need to boost average spend.
Get your digital guest directory fit for the festive season
The digital guest directory is ideal for showcasing seasonal offers this festive season.?
Its efficiency in engaging guests at their convenience is a great way to boost revenue and enrich their stay, especially during the busy holiday period.
By going digital-first, hotels can effortlessly capture guests’ attention, wherever they are in your property, on their own device.
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Hotel F&B: Stop being basic and start making waves! ??
In a world where travellers are no longer content with cookie-cutter experiences, the battle for guest loyalty is fierce. Your F&B outlets are not just another hotel amenity—they are powerful revenue engines and local hotspots waiting to happen.
Check out this guide (from F&B consultant,?Kenneth Scharlatt)?to transform your strategy?and boost your outlets!
Hotel success story: Mandarin Oriental, Munich
The 5-star luxury hotel, Mandarin Oriental Munich, uses IRIS software solutions to deliver an exceptional digital F&B, guest directory, and mobile concierge experience.?
"Revenue from online F&B orders and average guest spend has increased 20% year on year as guests spend more per digital transaction than traditional ordering methods.
The language-switching feature significantly assists us in catering to our overseas guests, who prefer to order and communicate with us digitally. The app helps us facilitate orders and messages with minimal errors or misunderstandings.”
Re-imagine your F&B operations & free up staff time
If you're interested in taking a closer look at mobile ordering or digitising your guest experience, please get in touch and see the magic in action.
Schedule a call with one of the team here and let us show you how to win more F&B business and enrich your guest's stay.
Thanks for reading!
P.S. Don't forget to subscribe to never miss an edition ??
It's great sharing the incredible results from our hoteliers - they work hard to maximise the effectiveness of our platform and it pays off, brilliant work by the team at Mandarin Oriental Munich!
Senior Marketing Manager at IRIS Software Systems | Digital F&B ordering & hotel apps to drive revenue & enhance the guest experience |?Discover more at iris.net
3 个月And the timing is great....still chance to get your F&B operations in shape before Xmas!! ????