Make a Mark on This World That Can't Be Erased
Let's Make a Ruckus - Issue 6 - March 17, 2023

Make a Mark on This World That Can't Be Erased

In the last few days, there have been sad announcements regarding important contributors in the space of patient experience and advocacy.?In this issue, we will shine a light on the tremendous contribution made by Casey Quinlan and Tiffany Christianson.?These impressive leaders made a lasting impression and offered footprints to guide us forward.

?"No one gets out of this life alive. So leave a footprint of your choice. You are writing your epitaph. You are writing it now! Life is a process, not a goal. Live it now, or you will miss it! We have time to spend and not time to waste.
~ Charles Franklin

?This is the sixth edition of Let's Make a Ruckus.?This bi-weekly newsletter aims to provide you with knowledge, resources, and connections of value that support your work in healthcare.?We will celebrate ruckus makers, introduce you to those doing work that makes a difference, and keep you informed of upcoming opportunities where you can let your voice be heard and make a ruckus.

?

Celebrating a Ruckus Maker

LinkedIn profile image for Casey Quinlan H.U.M.A.N., Connector of dots and people

This week, I learned of Casey Quinlan H.U.M.A.N.?? - who she is and the work she has done to improve our healthcare system. ?Learning of her work and meeting her through her work these past few days infuses my efforts.?Unfortunately, the posts that brought her work to my attention were those sharing that she has entered hospice.

Heather Slutzky, MLS, CPXP , first brought this sad news to my attention in this post:?

LinkedIn post from Healther Slutzky, Supporting and Celebrating Professional and Family Caregivers, March 2023
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This post from Jessica DaMassa includes a link to a video interview where the story of Casey's famous QR code tattoo linking to her medical records is shared.?You will see why I grieve the opportunity to meet, laugh, work, and make a difference with Casey.

LinkedIn post from Jessica DaMassa, Health Innovation Reporter, March 2023
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Check out Casey's website:?Mighty Casey Media

Don't Miss These LinkedIn Posts!

Angelo Venditti offered five ideas for greater integration of nursing in decision-making to develop the healthcare culture we desire.?Additional ideas were added by many, such as Michele Szkolnicki, RN, FACHE, CMPE Theresa Vaughan , and Gen G. .

LinkedIn post from Angelo Venditti, Healthcare Problem Solver, March 2023
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Comment to Angelo Venditti's LinkedIn post, March 2023
Comment to Angelo Venditti's LinkedIn post, March 2023
Comment to Angelo Venditti's LinkedIn post, March 2023
Comment to Angelo Venditti's LinkedIn post, March 2023


Dean Browell shared a link to new research from the Pew Research Center offering new insights into qualitative data from surveys.?Appreciate Nadine Bendycki 's comment. Link to the article HERE .

LinkedIn post from Dean Browell, Social Listening Innovator, March 2023
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Comment to Dean Browell's LinkedIn post, March 2023
Comment to Dean Browell's LinkedIn post, March 2023


Tom Dahlborg offered much for our consideration in this post.?He is a true HealthCARING leader. The great Susan E. Mazer, Ph.D. contributed to the conversation.

LinkedIn post from Thomas (Tom) Dahlborg, HealthCARING Leader creating Love Centered Care for All, March 2023
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Comment to Tom Dahlborg's LinkedIn post, March 2023


Comment to Tom Dahlborg's LinkedIn post, March 2023


In this work we do, moments of joy and laughter are cherished.?Many thanks to Marion Jenkins for this #FridayFunnies , the truth of our processes in healthcare can be hilarious... unless you are a patient in one of those beds.

LinkedIn post from Marion Jenkins, Partner at HealthSpaces, March 2023
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LinkedIn post from Marion Jenkins, Partner at HealthSpaces, March 2023

Greta Rosler is a 'Believer that Functional Skills for Nurse Leaders Change Everything', and her mission is evident in her work. ?She is a generous and insightful Nurse Leader. ?This post shares a resource of value; connect with her to learn more.

LinkedIn post from Greta Rosler, Nurse Leader and Believer that Functional Skills for Nurse Leaders Change Everything, March 2023
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Another post from Greta – choose to see joy.?Link to the article shared in her post HERE .

LinkedIn post from Greta Rosler, Nurse Leader and Believer that Functional Skills for Nurse Leaders Change Everything, March 2023
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'Here's to the crazy ones. ?The misfits.?The rebels. ?The troublemakers.' Robert Wingo, BSN, RN, NI-BC is a Ruckus Maker in the best sense of the meaning.?Posts such as this and discussion it creates offer insight into the mission Robert is on.?The rich comments prompted by Danielle Miller 's question from Robert and ?? Blake Ellis, MS, MBA, RN - Healthcare Operations and Efficiency Consultant were excellent.?Many others also commented. Check the post to read further.

LinkedIn post from Robert Wingo, Nurse staffing and finance expert, March 2023
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Comment to Robert Wingo's LinkedIn post, March 2023
Comment to Robert Wingo's LinkedIn post, March 2023


Though we have many challenges in our healthcare system, Brian Carlson reminds us to value the service our healthcare workers perform. He encourages us to change our terminology pertaining to healthcare systems from 'broken' to 'evolve.' Adrienne Boissy and Richard Corder FACHE offered commentary that furthered the message.

LinkedIn post from Brian Carlson, Making health care personal, March 2023
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Comment to Brian Carlson's LinkedIn post, March 2023
Comment to Brian Carlson's LinkedIn post, March 2023


April Gillam 's post first captured my attention because it included a cute video of her son Hayes.??The content of the message reminded me of two recent conversations about the vast difference in how we have structured care delivery for pediatric vs. adult patients.?This creates an expectations gap for those who 'age out' of pediatric care.?

LinkedIn post from April Gillam, Healthcare Operations Innovator, March 2023
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Comment to April Gillam's LinkedIn post, March 2023


Empowering patients to be more involved in their care is the work of Dave deBronkart – a Patient Empowerment evangelist.?His recent post on the value of OpenNotes and comments from individuals such as Lucien Engelen and Merle Bushkin offered much to consider.

LinkedIn post from Dave deBronkart, Patient Empowerment evangelist, March 2023
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This is a long post, including the top ?? and bottom ?? sections, please click the image to see the full post.

LinkedIn post from Dave deBronkart, Patient Empowerment evangelist, March 2023
Comment to Dave deBronkart's LinkedIn post, March 2023
Comment to Dave deBronkart's LinkedIn post, March 2023


Many are posting on LinkedIn about the problems in healthcare.?When I see someone posting about solutions to these problems, I cheer.? Eugene Litvak, Ph.D. did so in this post – thank you, I and others such as Jared Fesler celebrate you.

LinkedIn post from Eugene Litvak, President and CEO of the Institute for Healthcare Optimization, March 2023
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Comment to Eugene Litvak's LinkedIn post, March 2023


Irith Lebovich, MD ’s post is also a beacon of light.?She see’s hope through the messages of crisis in staffing and conditions in our healthcare system.?

“Healthcare workers are responding… they’re debating, creating, and reinventing healthcare.”?

YES!?Generate awareness of the issue and then gather, collaborate, and create solutions!?There is hope. Others such as Ali Ucar and Glen San Juan see it as well!

LinkedIn post from Irith Lebovich, Physician, Engineer, and Educator, March 2023
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Comment to Irith Lebovich’s LinkedIn post, March 2023


Ready for another laugh??This post from KAIZEN Made Easy made me think of hospital efforts before, during, and after a Joint Commission survey.?Such evaluations rarely cause a permanent change in practice.

LinkedIn post from KAIZEN Made Easy, March 2023
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Christopher K. Lee, MPH 's post struck me as valuable insight as we contemplate how to change or, as Brian Carlson offered in the earlier post, evolve our healthcare system.?The habits we – not the system, but each of us – continue, modify, or adopt contribute to the system we have today and what we may develop for tomorrow.? Roseline Aneke, MHA, CPXP 's contribution echoed this.

LinkedIn post from Christopher Lee, Sharing insights and inspiring hope, March 2023
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Comment to Christopher Lee's LinkedIn post, March 2023


Peter Valenzuela, MD, MBA 's cartoons share important messages through humor.?This one captured my attention as it depicts what is seen far too often throughout healthcare at this time.?Attempts to improve an issue but focused on 'solving' the perceived problem of the individual rather than the system.?

LinkedIn post from Peter Valenzuela, Chief Medical Officer and Cartoonist, March 2023
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LinkedIn post from Peter Valenzuela, Chief Medical Officer and Cartoonist, March 2023


Another from Peter, just because it made me giggle.

LinkedIn post from Peter Valenzuela, Chief Medical Officer and Cartoonist, March 2023
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Katie Quinney is ‘lifting up healthcare teams and leaders to change the way it feels to work in healthcare.’ Katie is creating and providing solutions.?She has recently turned her focus to writing a book and in the process, wrote a letter to her future reader.?Katie’s book will be a beautiful gift when it is delivered!

LinkedIn post from Katie Quinney, Lifting up healthcare teams and leaders to change the way it feels to work in healthcare, March 2023
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LinkedIn post from Katie Quinney, Lifting up healthcare teams and leaders to change the way it feels to work in healthcare, March 2023


Dr. Dan Weberg, PhD, MHI, RN, FAAN offered a post that got the attention of many.?Can a VP of Clinical Innovation effectively innovate in the clinical space if there is no requirement for the individual who fills this position to have worked as a clinician??Excellent contribution from many, such as Renee Tyska, RN, BSN .

LinkedIn post from Dan Weberg, Leading novel solutions in healthcare, March 2023
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Comment to Dan Weberg's LinkedIn post, March 2023


A post on LinkedIn does not have to use many words to deliver an important message or generate a conversation.? Valerie Choniuk, MPA-HCA, CPXP proved this in the following post and included comments from Tom Dahlborg , Bruce Berger, PhD Sparky Witte , and Bill Quiseng .

LinkedIn post from Valerie Choniuk, National Director Patient Experience, March 2023
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LinkedIn post from Valerie Choniuk, National Director Patient Experience, March 2023
Comment to Valerie Choniuk’s LinkedIn post, March 2023
Comment to Valerie Choniuk’s LinkedIn post, March 2023
Comment to Valerie Choniuk’s LinkedIn post, March 2023


To end our shared posts, one from Daniel Dawson .?This one brought both a sense of relaxation, a reduction of stress, and made me laugh.?Delightful.

LinkedIn post from Daniel Dawson, Servant Leader, March 2023
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LinkedIn post from Daniel Dawson, Servant Leader, March 2023


LinkedIn post from Daniel Dawson, Servant Leader, March 2023


LinkedIn post from Daniel Dawson, Servant Leader, March 2023


LinkedIn post from Daniel Dawson, Servant Leader, March 2023


LinkedIn post from Daniel Dawson, Servant Leader, March 2023


LinkedIn post from Daniel Dawson, Servant Leader, March 2023


LinkedIn post from Daniel Dawson, Servant Leader, March 2023


Celebrating Those Making a Difference

LinkedIn profile image for Tiffany Christensen, ‘Ultimate champion for the lived experience’ (Beryl Institute).
Tiffany Christensen, gone too soon.  You made a difference - you wil be missed.
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Tiffany Christensen, you made a difference in the lives of many.? You will be missed.



What's Happening in the Community

The second cohort is already on week three of six! ?The focus of this cohort is PX data and the topic is improvement science and control or Shewhart charts.? Danielle (Danie) Turpin Diane Honn, CPXP and Valerie Choniuk, MPA-HCA, CPXP selected a topic that is truly a disruptor of how healthcare has looked at PX data – this will be a highly valuable resource!?More to come.

?In 2022, we held five cohorts – small groups of PX and healthcare professionals – and created six videos.?We created these videos with the intent of making them available for anyone to use.?Find them on our YouTube Channel .?

The sixth video was created by Valerie Choniuk, MPA-HCA, CPXP Amanda Lin Picioccio Salazar , Elizabeth Vanzo, CPXP , and Pantea Vahidi, RN . ?These amazing healthcare leaders created Cure Quiet Quitting With Language of Appreciation.



Cohort participation is available to members of The PX Community.?Join the community and be a part of creating resources of value for you and others!


Upcoming PXE Events

?The events hosted by The PX Community offer and encourage your contribution. ?Ask questions, contribute your ideas, and share your knowledge. ?Your voice matters. ?Let's make a ruckus!

This year we are testing Speed Networking directly following each event. ?Come for the event and stay for the networking!

Click the images below for more details and to register.


Event: Getting Buy In From Leaders.  March 24, 2023
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Event: Stratgies for alleviating fear and anxiety in healthcare.  April 14, 2023
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Event: Test your PX survey knowledge.  What you don't know will surprise you.  April 21, 2023
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Event: PX Data Integration With EMRs.  April 28, 2023
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This video offers a look inside the community


To learn more about The PX Community and have a tour, schedule time with Denise .

Join The PX Community to Make a Ruckus That Makes a Difference

Connect with Denise Wiseman and follow The PX Community on LinkedIn

Peter Valenzuela, MD, MBA

Healthcare Leader, Author, and Change Agent

1 年

Great issue! Thanks for including my comics. ??

Irith Lebovich, MD

Physician, Engineer, and Educator - Founder and CEO at Yagrumo

1 年

Pure delight! Thanks for showcasing heartwarming, insightful, and funny content. There is real talent on LinkedIn!

Valerie Choniuk, MPA-HCA, CPXP

National Patient Experience Executive ? CAHPS Expert | Human-Centered-Design, Behavioral Science & Organizational Transformation ? Experience happens whether you focus on it or not. Choose wisely.

1 年

Love me some good Saturday morning, The PX Community Ruckus reads with my coffee! ??

Greta Rosler

Nurse Leader Development Expert, Organizational Partner, & Realist - PhD Student - CEO of Radius Leaders

1 年

Denise Wiseman, PhD, MBA, CPXP I love how you have compiled so many heartfelt, useful, and connected yet different insights for us to digest this weekend!!! The PX Community is definitely making the ruckus we need. Thank you for including me in your journey! ??

Dean Browell

Social Media Research Innovator - I believe persistently illuminating, understanding, and advocating for populations will empower decision-makers and improve outcomes.

1 年

Ah, making trouble in some of the same spaces with Casey like old times!

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