Make a Mark on This World That Can't Be Erased
The PX Community
Disrupting Patient Experience - Make a Ruckus That Makes a Difference
In the last few days, there have been sad announcements regarding important contributors in the space of patient experience and advocacy.?In this issue, we will shine a light on the tremendous contribution made by Casey Quinlan and Tiffany Christianson.?These impressive leaders made a lasting impression and offered footprints to guide us forward.
?"No one gets out of this life alive. So leave a footprint of your choice. You are writing your epitaph. You are writing it now! Life is a process, not a goal. Live it now, or you will miss it! We have time to spend and not time to waste.
~ Charles Franklin
?This is the sixth edition of Let's Make a Ruckus.?This bi-weekly newsletter aims to provide you with knowledge, resources, and connections of value that support your work in healthcare.?We will celebrate ruckus makers, introduce you to those doing work that makes a difference, and keep you informed of upcoming opportunities where you can let your voice be heard and make a ruckus.
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Celebrating a Ruckus Maker
This week, I learned of Casey Quinlan H.U.M.A.N.?? - who she is and the work she has done to improve our healthcare system. ?Learning of her work and meeting her through her work these past few days infuses my efforts.?Unfortunately, the posts that brought her work to my attention were those sharing that she has entered hospice.
Heather Slutzky, MLS, CPXP , first brought this sad news to my attention in this post:?
This post from Jessica DaMassa includes a link to a video interview where the story of Casey's famous QR code tattoo linking to her medical records is shared.?You will see why I grieve the opportunity to meet, laugh, work, and make a difference with Casey.
Check out Casey's website:?Mighty Casey Media
Don't Miss These LinkedIn Posts!
Angelo Venditti offered five ideas for greater integration of nursing in decision-making to develop the healthcare culture we desire.?Additional ideas were added by many, such as Michele Szkolnicki, RN, FACHE, CMPE Theresa Vaughan , and Gen G. .
Dean Browell shared a link to new research from the Pew Research Center offering new insights into qualitative data from surveys.?Appreciate Nadine Bendycki 's comment. Link to the article HERE .
Tom Dahlborg offered much for our consideration in this post.?He is a true HealthCARING leader. The great Susan E. Mazer, Ph.D. contributed to the conversation.
In this work we do, moments of joy and laughter are cherished.?Many thanks to Marion Jenkins for this #FridayFunnies , the truth of our processes in healthcare can be hilarious... unless you are a patient in one of those beds.
Greta Rosler is a 'Believer that Functional Skills for Nurse Leaders Change Everything', and her mission is evident in her work. ?She is a generous and insightful Nurse Leader. ?This post shares a resource of value; connect with her to learn more.
Another post from Greta – choose to see joy.?Link to the article shared in her post HERE .
'Here's to the crazy ones. ?The misfits.?The rebels. ?The troublemakers.' Robert Wingo, BSN, RN, NI-BC is a Ruckus Maker in the best sense of the meaning.?Posts such as this and discussion it creates offer insight into the mission Robert is on.?The rich comments prompted by Danielle Miller 's question from Robert and ?? Blake Ellis, MS, MBA, RN - Healthcare Operations and Efficiency Consultant were excellent.?Many others also commented. Check the post to read further.
Though we have many challenges in our healthcare system, Brian Carlson reminds us to value the service our healthcare workers perform. He encourages us to change our terminology pertaining to healthcare systems from 'broken' to 'evolve.' Adrienne Boissy and Richard Corder FACHE offered commentary that furthered the message.
April Gillam 's post first captured my attention because it included a cute video of her son Hayes.??The content of the message reminded me of two recent conversations about the vast difference in how we have structured care delivery for pediatric vs. adult patients.?This creates an expectations gap for those who 'age out' of pediatric care.?
Empowering patients to be more involved in their care is the work of Dave deBronkart – a Patient Empowerment evangelist.?His recent post on the value of OpenNotes and comments from individuals such as Lucien Engelen and Merle Bushkin offered much to consider.
This is a long post, including the top ?? and bottom ?? sections, please click the image to see the full post.
Many are posting on LinkedIn about the problems in healthcare.?When I see someone posting about solutions to these problems, I cheer.? Eugene Litvak, Ph.D. did so in this post – thank you, I and others such as Jared Fesler celebrate you.
Irith Lebovich, MD ’s post is also a beacon of light.?She see’s hope through the messages of crisis in staffing and conditions in our healthcare system.?
“Healthcare workers are responding… they’re debating, creating, and reinventing healthcare.”?
YES!?Generate awareness of the issue and then gather, collaborate, and create solutions!?There is hope. Others such as Ali Ucar and Glen San Juan see it as well!
Ready for another laugh??This post from KAIZEN Made Easy made me think of hospital efforts before, during, and after a Joint Commission survey.?Such evaluations rarely cause a permanent change in practice.
Christopher K. Lee, MPH 's post struck me as valuable insight as we contemplate how to change or, as Brian Carlson offered in the earlier post, evolve our healthcare system.?The habits we – not the system, but each of us – continue, modify, or adopt contribute to the system we have today and what we may develop for tomorrow.? Roseline Aneke, MHA, CPXP 's contribution echoed this.
领英推荐
Peter Valenzuela, MD, MBA 's cartoons share important messages through humor.?This one captured my attention as it depicts what is seen far too often throughout healthcare at this time.?Attempts to improve an issue but focused on 'solving' the perceived problem of the individual rather than the system.?
Another from Peter, just because it made me giggle.
Katie Quinney is ‘lifting up healthcare teams and leaders to change the way it feels to work in healthcare.’ Katie is creating and providing solutions.?She has recently turned her focus to writing a book and in the process, wrote a letter to her future reader.?Katie’s book will be a beautiful gift when it is delivered!
Dr. Dan Weberg, PhD, MHI, RN, FAAN offered a post that got the attention of many.?Can a VP of Clinical Innovation effectively innovate in the clinical space if there is no requirement for the individual who fills this position to have worked as a clinician??Excellent contribution from many, such as Renee Tyska, RN, BSN .
A post on LinkedIn does not have to use many words to deliver an important message or generate a conversation.? Valerie Choniuk, MPA-HCA, CPXP proved this in the following post and included comments from Tom Dahlborg , Bruce Berger, PhD Sparky Witte , and Bill Quiseng .
To end our shared posts, one from Daniel Dawson .?This one brought both a sense of relaxation, a reduction of stress, and made me laugh.?Delightful.
Celebrating Those Making a Difference
Tiffany Christensen, you made a difference in the lives of many.? You will be missed.
What's Happening in the Community
The second cohort is already on week three of six! ?The focus of this cohort is PX data and the topic is improvement science and control or Shewhart charts.? Danielle (Danie) Turpin Diane Honn, CPXP and Valerie Choniuk, MPA-HCA, CPXP selected a topic that is truly a disruptor of how healthcare has looked at PX data – this will be a highly valuable resource!?More to come.
?In 2022, we held five cohorts – small groups of PX and healthcare professionals – and created six videos.?We created these videos with the intent of making them available for anyone to use.?Find them on our YouTube Channel .?
The sixth video was created by Valerie Choniuk, MPA-HCA, CPXP Amanda Lin Picioccio Salazar , Elizabeth Vanzo, CPXP , and Pantea Vahidi, RN . ?These amazing healthcare leaders created Cure Quiet Quitting With Language of Appreciation.
Cohort participation is available to members of The PX Community.?Join the community and be a part of creating resources of value for you and others!
Upcoming PXE Events
?The events hosted by The PX Community offer and encourage your contribution. ?Ask questions, contribute your ideas, and share your knowledge. ?Your voice matters. ?Let's make a ruckus!
This year we are testing Speed Networking directly following each event. ?Come for the event and stay for the networking!
Click the images below for more details and to register.
This video offers a look inside the community
To learn more about The PX Community and have a tour, schedule time with Denise .
Join The PX Community to Make a Ruckus That Makes a Difference
Connect with Denise Wiseman and follow The PX Community on LinkedIn
Healthcare Leader, Author, and Change Agent
1 年Great issue! Thanks for including my comics. ??
Physician, Engineer, and Educator - Founder and CEO at Yagrumo
1 年Pure delight! Thanks for showcasing heartwarming, insightful, and funny content. There is real talent on LinkedIn!
National Patient Experience Executive ? CAHPS Expert | Human-Centered-Design, Behavioral Science & Organizational Transformation ? Experience happens whether you focus on it or not. Choose wisely.
1 年Love me some good Saturday morning, The PX Community Ruckus reads with my coffee! ??
Nurse Leader Development Expert, Organizational Partner, & Realist - PhD Student - CEO of Radius Leaders
1 年Denise Wiseman, PhD, MBA, CPXP I love how you have compiled so many heartfelt, useful, and connected yet different insights for us to digest this weekend!!! The PX Community is definitely making the ruckus we need. Thank you for including me in your journey! ??
Social Media Research Innovator - I believe persistently illuminating, understanding, and advocating for populations will empower decision-makers and improve outcomes.
1 年Ah, making trouble in some of the same spaces with Casey like old times!