Make Information Discovery Easier and Faster With Chatbots

Have you ever had to find policy information from your company knowledge base? Or needed some details about your product to answer a customer question? Did this process take way too long, or did you have to ping a business lead to find your answer? Our brand new AI Hub Chatbots feature provides reliable instant insights based on your knowledge base. Unlike other chatbot products, AI Hub Chatbots meet the requirements of enterprises and government organizations:

• They can be deployed anywhere, including the most secure environments. One government agency has already deployed it in an air-gapped environment.
• Chatbots understand all unstructured data, including scanned documents and handwriting, and can be configured in minutes.
• Chatbots break down responses into multi-step tasks and provide references to the source knowledge so that responses are easily verified. Start transforming your team’s access to knowledge in minutes with Chatbots.

PRODUCT UPDATES

New Product: Chatbots

• Chatbots are now available to all users, allowing you to create shareable assets for your teams to get instant insights from a knowledge base. Commercial users can share chatbots with their organization, while community users can share chatbots with anyone via a link. Try out a chatbot in the AI Hub marketplace.

Faster, Better App Development

• Commercial users can fast track project development by copying an existing project schema or importing prebuilt classes. These methods enable quickly adding classes and fields from another project in the organization or from a library of established schemas
• Users can now version apps, including the ability to create pre-production and production versions and add unique app icons. App versioning supports iterative development within a typical solution lifecycle, enabling you to refine and improve your app over time.

More Tools for Validations

• Commercial users can create validations that are based on natural language prompts instead of having to rely on writing code.
• Reasoning prompts have confidence scores associated with the response, which can be leveraged for validations.
• Enterprise customers now see a confidence score associated with their document classification, which can be leveraged to power validations.

Improvements to Document Processing

• Commercial users can opt to use an advanced model for individual fields, which tends to give more accurate and detailed results and is better at handling dense or complex documents.
• Creating fields has an improved user experience that allows users to add descriptions to further specify what they desire from extraction fields.
• Classification of documents into classes now takes in an additional description input that improves the overall document classification accuracy.
• Improve the recognition of non-Latin characters and treat documents as images with advanced OCR settings.
• Improvements have been made to source tracking on documents, especially for visual objects like tables and checkboxes (the option to recognize these must be enabled).

The Next Generation of Insurance: Building a Tech-Driven Ecosystem

Instabase recently joined its partner Resistant.ai, a leading AI-powered fraud detection technology company, in a webinar hosted by Sixfold, an Instabase customer in the insurance industry. The webinar explored how advanced technologies are revolutionizing the insurance industry, making services more efficient and customer-centric.?

Watch the webinar to hear:

• Industry leaders share valuable insights on leveraging AI to drive innovation and growth in the sector
• Bas de Goei, Insurance Leader at Instabase, discuss the profound impact of AI on insurance
• Chatbots break down responses into multi-step tasks and provide references to the source knowledge so that responses are easily verified.

Want to be featured in an upcoming newsletter and share how your company is using Instabase? Share your story with us!

LATEST NEWS AND INSIGHTS

What’s Really Needed for Document Understanding?

Weaviate’s CTO and Instabase’s Head of Infrastructure Engineering discussed Instabase’s innovative approach to handling complex data challenges, including how:?

• Generative AI solves highly complex, unstructured data challenges.
• Flexibility in technology deployment is crucial.
• Products must constantly evolve to support customers.

Instabase and Weaviate’s partnership is pushing the boundaries of generative AI and engineering and serves as a beacon for the future of AI across various industries.

Watch the full talk.

Discover How Generative AI Solves Know Your Customer Challenges

Know Your Customer (KYC) is a necessary but resource-intensive process for financial services organizations, and fraudsters have increasingly sophisticated ways of passing KYC checks. Generative AI offers a solution to these challenges by making KYC more secure, efficient, and cost-effective. Learn how generative AI can be used to combat document and image fraud, increase data accuracy, fill in talent shortages, improve the customer experience, and reduce costs in our newest eBook “Solving the Biggest Challenges in KYC With Generative AI.” ?

Download the E-Book.

UPCOMING EVENTS

Banking Transformation Summit

JUNE 19 - 20 ??| ??London, UK

The Insurance Network

JUNE 25 ??| ??London, UK

Chatbot Release Webinar - Register Now

JUNE 27 ??| ? 10:00 AM EDT

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Interested in learning more about AI Hub?