Make the Implicit Explicit—The High Performance Igniter?
The High Performance Igniter? is a brief perspective on what I’m seeing in the market, topics of interest for leaders and resources and tidbits to help you with your business. Here’s my take for October 16, 2024.
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Things I’ve been thinking about
Everyone has expectations about work.
What skills people should have.
What the job entails.
What needs to happen.
What any two people think about those expectations can be wildly different, leading to frustration about expectations.
Or, a lack of recognition about what is being accomplished because it is not highly visible.?
High performers will have many more capabilities that can be deployed as varying needs arise.
They’ll view much of what they do as a given…of course that will be handled!
On the other end of the spectrum, underperformers will tend to follow a check the box approach.
Tell me what to do and I will do that, and only that.
And that’s the challenge in aligning expectations.
Some people will just handle things and expect to be rewarded/compensated for the high level of performance.
Others will require direction and expect to be rewarded for completing the task.
Leaders need to be clear about the expectations, including how much is explicit and how much is implicit in the job.
And more importantly, decide in the hiring process where people should be on the continuum.
When expectations are aligned, the right work gets done at the right time.
When was the last time you thought about how much is a given vs. how much is explicit in your business?
If you haven’t lately, now is a good time as you wrap up this year and set your plans in place for next year.
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To your growth and success,
Heidi
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77% of software development projects end over schedule, over budget, or never even completed. We can do better. I build your ?? Python/Django web apps to be ?? safer, ?? faster, more ???reliable, AND more ?? profitable.
3 周I'm learning that the way to communicate expectations is to first know: 1. What's the problem you're trying to solve? 2. What's the objective you want to achieve in relation to that problem? 3. What are the key results you expect to see? Once you know these, it's a lot easier to communicate your expectations. :)