Make change exciting
Debbie Greenwood
People, Culture & Change Expert - Collaborating with organisations, leaders and their teams to make workplaces amazing places to be
One thing is for sure there are very few constants in life, but change is one of them. Some people thrive on change, others fear it. For many businesses it can bring both opportunities but will undoubtably presents challenges.
Implementing successful change is a crucial aspect of leadership, yet it is frequently overlooked, leading to employee disenchantment, frustration, and the potential for projects to slip and ultimately not succeed.
If you are looking to increase the success of your change program, follow these seven steps and the likelihood is you'll improve the chance of your change initiative not only succeeding but thriving.
1. CLEAR VISION AND COMMUNICATION
A clear and compelling vision is the foundation of successful change. It should be communicated regularly and openly. Ensuring that everyone understands not just the "what" but also the "why" of the change is vital. This understanding is what sparks buy-in.
2. TAKE YOUR PEOPLE ON A JOURNEY
Change is a journey and like most journeys they are far more fun with travel companions. Involve your team whenever possible, making them active participants in the process. You don’t want them to feel that change is being done to them, you want them to engage in the change process. Actively encouraging engagement fosters a sense of ownership and commitment.
3. INCLUSIVITY
Involving your frontline employees, those closest to the action, is pivotal. They possess invaluable insights and practical knowledge that can profoundly enhance the change process.
4. ASK FOR INPUT
Establishing working groups, holding workshops, and creating feedback channels provide employees with a platform to contribute. Their input can lead to innovative solutions, feeling of being genuinely heard and their contribution valued.
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5. HONEST CONVERSATIONS
Transparency is the foundation. Addressing potential impacts, both positive and negative, as openly as possible is essential. People value knowing what to expect, and it's the core of trust-building.
6. REGULAR UPDATES
While virtual communication is common, in-person interactions still hold a special place. If feasible, face-to-face communication adds a personal touch and ensures that critical information doesn't get lost amidst the sea of emails.
7. DON’T LOSE SIGHT OF HEALTH AND WELLBEING
In the throes of any project, it's easy for organisations and their people to get carried away, overwork, push themselves too hard and risk burnout. Avoid setting unrealistic goals and build in time to prioritise wellbeing.
FACE TO FACE INERACTION IS VERY EFFECTIVE
It is worth emphasising that face-to-face communication can be a game-changer during change implementation. People thrive on personal connections, even if you can't gather everyone physically, consider live streaming events to reach those who can't attend in person.
Change can and should be exciting!
When it is positioned and communicated well, change can be an exciting prospect, not a cause of fear. When employees feel like integral parts of the transformation, they are far more likely to embrace it. By following these steps, you're not only more likely to successfully implement change but also to make your people feel truly valued in the process.
In the end, change isn't just about new processes; it's about nurturing a culture where individuals feel empowered and motivated to contribute to the organisation's growth. What business or organisation doesn’t want to have an amazing culture?
I have only touched on each topic, but I will expand on them in future posts, so watch this space.
Communication Advisor ? ?Author of “The PATH to Strategic Impact†and “Leaders Light the Path†? ?Podcast “Irresistible Communicationâ€
1 年“You don’t want them to feel that change is being done to them, you want them to engage in the change process.†Good communicators know how to persuade a team, but great communicators resonate with them. Crucially, the latter is much more likely when you start with getting *them* as opposed to forcing them to get *you*. Thanks for sharing!