The major business benefits gained by aligning your Digital Business Transformation and Managed Print Services

The alignment of Digital Business Transformation and Managed Print Services (MPS) brings several business benefits, including enhanced efficiency and agility, cost optimization, improved user experience, strengthened security and compliance, and scalability for future growth. By integrating MPS into the broader digital strategy, organizations can achieve holistic digital transformation and maximize the value derived from their print infrastructure.

Let's focus on the two drivers that provide impact and value to internal key executive stakeholders of the business.

Alignment:

Digital Business Transformation and Managed Print Services can align in the following ways:

1. Technology Integration: Digital Business Transformation aims to leverage technology to improve business processes and outcomes. Managed Print Services, although focused on print infrastructure, also rely on technology for monitoring, management, and optimization. Integrating MPS into the overall digital strategy ensures that print services align with the broader technological initiatives of the organization.
2. MPS have also expanded to encapsulate a broader lens of both physical documents/information but also their digital counterparts. MPS is now about supporting and mapping physical and digital workflows and business processes within the organization. Effectively helping customers reduce the need for non-essential print (and essential print where applicable) and accelerate internal document processing and internal and external communications. All with the aim to increase business productivity, reduce costs and improve the customer experience.
3. Data-Driven Decision Making: Digital Business Transformation emphasizes the use of data analytics to drive informed decision making. Similarly, MPS generates valuable data regarding print usage, device performance, and cost allocation. By integrating MPS data into the broader analytics framework, organizations can gain insights that contribute to data-driven decision making and further optimize print processes.

Business Benefits:

The alignment between Digital Business Transformation and Managed Print Services brings several business benefits:

1. Enhanced Efficiency and Agility: Digital Business Transformation focuses on optimizing processes and leveraging technology to improve operational efficiency and agility. By integrating MPS, organizations can streamline print-related processes, automate supply replenishment, and proactively address device issues. This results in increased operational efficiency, reduced downtime, and improved agility in the print environment.
2. Cost Optimization: Both Digital Business Transformation and MPS aim to optimize costs. Through digitalization and process automation, organizations can reduce manual interventions, eliminate paper waste, and improve resource allocation. MPS, on the other hand, helps optimize print infrastructure, reduce unnecessary printing, and consolidate devices. The combined efforts of Digital Business Transformation and MPS lead to significant cost savings and improved financial performance.
3. Enhanced User Experience: Digital Business Transformation focuses on improving the user experience across various touchpoints. By integrating MPS, organizations can provide a seamless and user-friendly print experience. Mobile printing, secure release printing, and personalized settings contribute to a more convenient and efficient printing process. This enhanced user experience positively impacts employee productivity and satisfaction.
4. Security and Compliance: Digital Business Transformation recognizes the importance of cybersecurity and compliance in the digital age. Similarly, MPS includes security measures such as user authentication, secure release printing, and document tracking. By aligning these efforts, organizations can ensure a comprehensive approach to security and compliance, protecting sensitive information and meeting regulatory requirements.
5. Scalability and Future-Readiness: Digital Business Transformation seeks to build scalable and future-ready IT infrastructure. MPS providers offer scalable solutions that can adapt to changing business needs and accommodate growth. By integrating MPS within the digital strategy, organizations can ensure their print infrastructure keeps pace with evolving technological requirements, supporting scalability and future-readiness.

First Rock Consulting continues to work with customers to support their needs around aligning and managing both their physical and digital assets which includes both hardcopy documents and digital processes.

"The people who got you into print, can't get you out of it"