The Magic of Tiny Gestures: The Little Things That Make Employees Feel Appreciated!!!
Prathyusha Pitta. Ph.D., MBA
Senior Manager at EY- Parthenon | Pharma Strategy & Transformation | AI & Digitalization | IIM
Introduction: Employee recognition programs are a staple in most companies, yet they often miss the mark, failing to genuinely appreciate employees' contributions. These programs can become mere checklists for managers or exclusive clubs for a select few, leaving many employees feeling undervalued. However, the key to making employees feel appreciated lies in simple, everyday practices rather than elaborate schemes.
A Tale of Missed Appreciation: Consider Rowen, who on his 10th work anniversary received a gift card from his manager, devoid of any personal acknowledgment. This lackluster gesture left Rowen feeling underwhelmed, highlighting the common disconnect between recognition programs and employees' actual experiences.
Challenges in Recognition: While recognition programs aim to motivate employees, they often fall short due to various challenges. Managers struggle to strike a balance between appreciation and developmental feedback, fearing confusion or impersonal gestures. However, employees believe that showing appreciation is straightforward and can be achieved through small, meaningful actions.
Bridging the Gap: In exploring this discrepancy, discussions between managers and employees revealed significant gaps in perception. Managers often overestimated the clarity of their appreciation, assuming employees understood their sentiments. However, employees emphasized the importance of tangible actions and personalized acknowledgments.
Practical Steps for Effective Appreciation: Employees outlined several practical steps managers can take to foster a culture of appreciation:
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Common Pitfalls to Avoid: Employees also highlighted common mistakes managers should avoid when expressing appreciation:
References :
Doctor (Retired) | EX- Chief of Govt Pharmacy Pondicherry | Ex - Director of Pondicherry Indian System of Medicine
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Govt school HM at Government of Andhra Pradesh
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