The Magic of Adaptive Trust in Companies

The Magic of Adaptive Trust in Companies

Today we have great news for you because we are going to talk about Adaptive Trust, why it's important and give you access to a presentation that explains more about it.

Adaptive trust is a critical concept for Enterprise Agility, enabling organizations to maintain trust even after breaking previous commitments. In times of rapid change, leaders often have to abandon plans, strategies or promises that no longer meet the needs of the situation. However, if they fail to deliver on previous commitments, this can seriously affect trust in the organization and the willingness to follow new paths.

(Check the presentation about Adaptive Trust here)

With Adaptive Trust, leaders like you can openly acknowledge broken promises, take ownership of the decision to change course, and involve others in developing better solutions. Even when promises are broken, the trust and commitment to mission-oriented change remain. This approach fosters collaborative relationships based on mutual understanding, shared progress and a focus on interactions and values that are built every day through shared learning.

The Adaptive Trust Framework (ATF) consists of six areas that can be improved, or steps that leaders should reinforce:

  1. Acknowledgment of broken promises: The first step in building adaptive trust is to admit when promises have been broken. This requires honesty and transparency.
  2. Ownership of decisions: After acknowledging the broken promise, you take responsibility for the decision to change course. This shows that you are willing to take responsibility for your actions and decisions.
  3. Involvement of others: Involve others in developing better solutions. This not only builds trust, but also ensures that the new solutions are better and more robust because they are based on a variety of insights and perspectives.
  4. Transparency: Be open about the reasons for the broken promise and the new direction. This helps to build understanding and trust.
  5. Mutual benefit: Focus on mission-driven change that benefit everyone involved. This way you can ensure that the new solutions are not only better, but also fair and equitable. Mutual benefit is also a crucial part in Enterprise Agility, find out here why.
  6. Adaptive trust reinforcement: Continuously reinforce the idea of adaptive trust throughout the organization. This helps to create a culture where broken promises are seen as opportunities for growth and learning, not failure.

Adaptive trust is not just about correcting broken promises. It's about creating a culture where broken promises are seen as opportunities for growth and learning, and where everyone is committed to mission-driven change that benefits everyone involved. It is a key component of an organization's agility and an essential requirement for success in today's fast-changing world.


Free Online Training: Psychology of Visual Facilitation for Change Leaders

I'm happy to announce that Enterprise Agility University, in partnership with the Enterprise Agility World community, is offering a free online training today, "Psychology of Visual Facilitation for Change Leaders." The training covers:


  • The psychology and neuroscience behind visual facilitation
  • Advanced visual facilitation techniques
  • Practical applications for change leaders


Upon successful completion of the training, you will receive a certification badge confirming their newly acquired skills and knowledge.

And the best part? This valuable course is completely free!

To access it, please download the Enterprise Agility World Community mobile app for Android or iPhone, and tap on Free courses and books.


Are you looking for a Job? We can help you!

We are excited to share with you that we have enabled one of the largest curated job database for organizational change professionals in the Enterprise Agility Passport mobile app.

This is a fantastic opportunity for you to explore a wide range of job openings and take a significant step forward in your career. Accessing these jobs is really:

1. Install the EA Passport app (available for both Android and iPhone)

2. Navigate to the jobs tab

3. Search and apply (there are hundreds of jobs waiting for you!)

I truly understand the importance of staying up-to-date in today's fast-paced world. That's why we have made sure the job listings are updated daily, ensuring you always have access to the latest opportunities.

By providing this extensive job database, we hope to empower you to find the perfect role that aligns with your skills, experience, and aspirations.

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