Machine learning cares about your customers
Any business owner cares about her customers. They are, therefore, genuinely concerned when it comes to replacing humans with machines in the business. But worry no more! ML transforms the user experience to show your customers that technology too cares.
Technology has changed our world altogether. Right from making our first cup of coffee in the morning to driving our cars for us, technology is gradually taking care of all our daily needs. Right from suggesting what our next buy on Amazon should be to curating entertainment for us on Netflix, technology is shadowing us 24x7. And AI, or more specifically machine learning, is largely responsible for this massive upheaval.
And from personal, AI is now moving to professional fields in full swing too. Since any organization runs due to its customers, leverage ML to keep customers happy should be an obvious choice. ML transforms the user experience in unfathomable ways. Far away from the monotonous one-word conversations, chatbots can now analyze sentiments and answer accordingly.
ML focuses on finding hidden patterns, relationships, and the probabilities in data sets. Knowingly or unknowingly, we all generate a lot of data every second. For instance, social media platforms are one the richest sources for big data. ML analyzes such data and extracts meaningful information to learn from it.
Customer satisfaction is vital for any organization to stay relevant amidst their competitors. Retailers, however, can’t manually scan through each of their customer's feedbacks. But, now they have ML to take care of their customers. By analyzing data from various mediums, retailers get real-time insights on customers who have negative feedbacks for their brand. Wearable devices, for instance, act a source of customer data for retailers. With the use of processes like sentiment analysis, natural language processing, and predictive analytics, ML enables retailers to know their customer preferences better and offer them with a customized shopping experience. For instance, wear
How industries make the most out of ML
Retail, banking, tourism, healthcare, and many other industries are witnessing tremendous advancements with the implementation of ML. Gone are the days when you had to visit a travel agent to book a flight ticket or apply for a loan. Today, we have technology doing everything for you. Be it fraud detection or risk management, ML is taking up everything on its plate. The role of machine learning has gone way beyond chatbots now. The healthcare industry is seeing great progress with the adoption of ML in diagnosing diseases. Recently, doctors have been using ML to predict impairment after spinal injury. Then there is Disney, the entertainment conglomerate, which is using ML to reduce the waiting time for visitors to take a ride. The applications of ML is only growing in the pursuit of better customer experience and satisfaction.
ISB PGP Co'25 | CEO's Office | Growth | Psychology
6 年Great article Naveen! I'm the Community Manager at TapChief and your article would be greatly appreciated by the TapChief Community. I hope you consider this, to know about TapChief, click here- https://www.tapchief.com
Scientific Research, Optimization & Innovation| Applied Machine Learning |Computational Mechanics |Data Analytics |Composites |Structural Mechanics | Stability |Project Management| Product Development Engineer
6 年MachineLearning may care...but who owns the data?
Creating Accessibility to Intelligence
6 年If you are truly interested in creating actionable insights based on your customers experiences and want to take advantage of the tech talk to me or visit https://www.ipiphany.ai/ ! the future is right around the corner :)
TREND SETTER
6 年May that's great can you predict what's gonna happen tomorrow moon does I need to know if it's gonna be there just I wanna ride the high tide and if I don't know and you know man I appreciate it sarcasm Minaj week is... Entertainment let me explain this to you is a form of doling out the human mind of intellectual capacities which brought in the centuries that which we as individuals can prosper and grow now when we sin side of a locked room in a for wall building was that intended for us? I am personally not directing this towards you as a person because I did not know you're a Breen's personally I was born with a computer in my hand and I have the original data systems book from 1984 as computer code reference guide and you know how big debt book is as one of you ridgell coders on the punch card system at Boeing Lockheed Martin when I was still under age to drink alcohol get it. Now what I'm saying is be directed away from you as you may be of the Gray is die in the world I don't know you but this is an opportunity to wake people up there is no more dreams America the why do we call other nations the 3rd world when we are the 3rd world from the Sun day if you Interpret the back of the dollar bill Latin you see