The LRN 2024 Code of Conduct Report

Welcome back to the LRN [in principle] newsletter.?

If you would like to learn more about LRN, our work, team and technology platform, feel free to join us here.

As promised, we won’t top-off anyone’s inbox ?? more than once a month and we do have some exciting news in this edition ?

The LRN 2024 Code of Conduct Report

LRN is proud to announce the publication of our 2024 Code of Conduct Report, which highlights generational gaps and other divides hindering ethical workplace cultures worldwide.???

The 2024 Report provides quantitative research and insights on the connection between an organization’s code of conduct and business impact. It dives deep into employee perceptions of codes – their needs, behaviors, and preferences – to enable organizations with the insights needed to better assess risk and advance their E&C programs.

Key findings from this year’s report include:

???? Gen Z employees are 2.5x more likely to bend the rules despite consulting codes of conduct more frequently than older generations. ??

???? Gaps in how senior leaders, middle managers, and front-line employees perceive code adherence, with 90% of senior leaders believing the code is followed compared to 81% of middle managers and a drop-off to 69% of front-line workers.

???? Employees are 1.7x more likely to prefer viewing the code in a traditional (PDF) format, suggesting that organizations need to communicate the benefits of digital tools more effectively to encourage adoption.

???? Employees in hybrid work arrangements engage with codes of conduct more effectively than fully remote or in-office workers.

To read the full report, we hope you will join us here.

And special thanks to LRN’s Jim Walton, CCEP and Meredith Hunt, CCEP for their expert analysis and insightful commentary as co-authors of this valuable industry report!

Code of Conduct Masterclass Series

LRN in cooperation with the International Compliance Association and the Forensic Risk Alliance hosted a NYC Masterclass that took place on September 10, which included a great discussion led by LRN’s Advisory Services Director Jim Walton, CCEP , Courtney Colligan (CVP – Group Chief Compliance Officer, News Corp ), Derek Patterson (Partner, Forensic Risk Alliance ) and Tim Tyler (VP, International Compliance Association ).??

New York was then followed by a London Masterclass on September 19, with another practical insights discussion this time led by LRN’s Chief Advisory Officer Ty Francis MBE, CCEP , Rebecca Mayfield (Global Compliance Counsel, MERLIN ENTERTAINMENT LIMITED ), Charlie Patrick (Partner, Forensic Risk Alliance ), and moderated by Tim Tyler ( International Compliance Association ). The session was packed with dynamic conversations and valuable insights on transforming codes of conduct to address emerging risks and strengthen workplace ethics:?

?? Rebecca Mayfield: "Compliance isn’t just about what not to do; it’s about doing things the right way and showing why." She emphasized reframing concepts like happiness as engagement and belonging, making compliance more relatable and impactful. ??? Tip: To measure the success of your compliance communications, Rebecca suggests, “Find a friend in IT!” ?? IT teams can unlock valuable analytics to gauge engagement levels with compliance materials. ??

?? Charlie Patrick: "Once you have a happy workforce, the code of conduct works itself out."

?? This underscores how culture drives compliance and the importance of aligning employee values with organizational ethics.

?? Hot topics discussed included:

? Engaging fully remote or hybrid employees with company culture.

? Rethinking compliance content delivery—PDFs on mobile just don’t cut it! ?? The medium matters.

? Involving employees in shaping their own code of conduct to enhance relatability from day one. ??

The session also highlighted the critical role of people managers in code communication, the generational impact on compliance engagement, and bridging the gap between leadership and employee perceptions of the code.

And for those who missed London and New York, it’s not too late to sign-up for our Singapore and Amsterdam Masterclasses. The Singapore ???? Masterclass is on October 3, 2024; and Amsterdam ???? is on October 16, 2024 (to coincide with Compliance Week ). We hope to see you there and the information and? registration link can be found here.?

ICA partners exclusively with LRN for the 2025 Compliance Awards?

As part of this exclusive partnership, LRN and ICA experts have worked together to create three new categories for the awards programme:?

?? Compliance Communication Initiative of the Year: Recognising an outstanding communication campaign that has delivered impact and increased engagement in the compliance agenda, with sustainable results.?

?? Compliance Culture Initiative of the Year: Recognising an outstanding project or initiative that has made a positive impact within the business from front-line to board level, encouraging strong employee engagement and creating an environment of trust.?

?? Compliance Programme of the Year: Recognising ethics and compliance programmes that embrace innovation and explore new approaches to creating sets of policies, procedures and controls that align with their business’ values and objectives.?

The ICA Compliance Awards are the UK's only cross-sector awards recognising compliance and financial crime teams and individuals. Hosted by the International Compliance Association, they recognise and celebrate internal compliance and financial crime prevention teams who go over and above to collaborate, innovate and raise compliance standards across the globe. The awards promote best practice, champion the profession and highlight the importance of compliance and financial crime prevention in today’s constantly changing regulatory, geopolitical and business environment.????

?"This partnership is a natural next step in our mission to inspire principled performance in organizations around the world. It’s been a pleasure collaborating with the ICA team to create these new award categories, which will not only highlight vital areas within the ethics and compliance landscape but also set new benchmarks for the more than 30,000 ICA members worldwide and the industry at large,” as shared by Ty Francis MBE, CCEP , LRN Chief Advisory Officer.

LRN’s Chief Marketing Officer, Amy Hanan ,?added, “As a leading industry body advancing the global ethics and compliance community, we welcome the opportunity to work alongside the ICA in this unique partnership. Going forward, we will be working with the ICA to advise on these awards and beyond, leveraging our experience and expertise as the world’s largest dedicated ethics and compliance solutions provider for the benefit of ICA members.”??

Compliance practitioners from the UK and across Europe will be able to register and start preparing their entries from 14th October 2024 until the end of January 2025. Winners will be announced at a ceremony on 26th June 2025 at the Westminster Park Plaza in London.? To register your interest ???? feel free to start the process here.?After all, why wait ?

In the News?

LRN was proud to have its 2024 E&C Program Effectiveness Report - Global Edition referenced in an article published in the Harvard Business Review co-authored by LRN Client Advocate Richard Bistrong as well as Ron Carucci and Dina Denham Smith , titled 4 Warning Signs of Ethical Burnout on Your Team. The full article is available here and it was also on the HBR Hot-List ?? of the Week and the Management Tip of the Day.? Way to go Ron, Dina and Richard ?

Well, that is all for now, and wishing everyone all the best. Thank you for reading this? edition of the [in principle] newsletter ??. Here are some? additional ways to access further perspectives, tips, and resources:

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