Loyal Employees means loyal customers

This is a good article for Retailers to re-focus on the outcomes they want from their brand for their customers. It all starts from the moment they enter the store, your employees can make or break a sale in the first few seconds of contact. The benefit to retail owners is immense and gratifying, as it is important for growth and customer loyalty. Great reviews online, regular repeat buys from returning customers, and a properly integrated loyalty and marketing system, coupled with exceptional employees representing your brand are sure keys to success.


Retail Express is trusted by more than 4000 Australian Retailers. We are an Australian business helping Australian Retailers grow, realise their business potential, and become more successful.


要查看或添加评论,请登录

Dean Stewart的更多文章

  • Stock Visibility: Why Retailers Fail

    Stock Visibility: Why Retailers Fail

    Investing in the right technology stack to set the foundations for your business goals and growth is an essential and…

  • The bare stats for mobile ecommerce

    The bare stats for mobile ecommerce

    If you haven't leveraged your online store to be an "absolute mobile experience", you are seriously moving out of the…

  • Retail card surcharges - Yes or No?

    Retail card surcharges - Yes or No?

    This is an interesting debate. Minimising overheads is right up there with oxygen in terms of importance for retailers.

  • How to maximise your return with a managed, value-added rewards program.

    How to maximise your return with a managed, value-added rewards program.

    A powerful marketing tool for retailers is a loyalty point program. Creating an environment to reward your customers…

  • Selling for Retail Success

    Selling for Retail Success

    Many retailers I speak to regard selling as a 'dirty word'. I often hear phrases like 'I don't like selling to people'…

    2 条评论
  • Positive outlook - Positive business - Positive future

    Positive outlook - Positive business - Positive future

    Perceived Retail Negativity A hyped and 'media fueled' retail negativity has adverse effects on retail business, but…

  • The Importance of Product Images to your Retail Growth

    The Importance of Product Images to your Retail Growth

    I recently wrote about the importance of lifestyle images, and the powerful emotional connection associated with your…

    1 条评论
  • FREE POS Hardware Bundle Promotion

    FREE POS Hardware Bundle Promotion

    Switch to Retail Express before June 30th and get a FREE POS hardware bundle* With an EOFY instant tax deduction also…

  • How Retailers can make the most of Instagram

    How Retailers can make the most of Instagram

    Instagram has proved time and time again, to be a powerful platform for retailers. Why? A: Lifestyle Placing your brand…

  • Loss Leaders - The "Must Do's"

    Loss Leaders - The "Must Do's"

    "Loss Leaders" can be an effective tool to draw attention to your brand, your shopfront and your webstore…

社区洞察

其他会员也浏览了