Low Performers or Bad Management? Time for a Corporate Reality Check
Roberta Matuson
Strategic Advisor on Talent | Global Executive Coach | Public Speaker I Brand Ambassador | HBR Contributor I Helping organizations attract & retain the best people.
Imagine this: You’ve worked tirelessly, met or exceeded expectations, and even received positive performance reviews.
Then, one day, an email lands in your inbox telling you that you’re being let go—not because of a sudden downturn in your performance, but because of arbitrary metrics or quotas.
Worse yet, the person delivering the news isn’t even your manager. This is becoming the new normal in corporate America, and it has to stop.
Meta’s recent layoffs are a glaring example. Nearly 4,000 employees were terminated in a single sweep, with some workers blindsided after receiving “At or Above Expectations” ratings just months earlier.
Internal policies allowed managers to include higher-performing employees in these cuts if they couldn’t meet reduction targets from lower-rated staff—a move that not only undermines trust but also damages the morale of those left behind.
This trend isn’t limited to Meta. Across industries, companies are mishandling terminations with a lack of empathy and foresight.
Decisions like these don’t just hurt those directly affected; they erode the employer brand, discourage employee engagement, and create a culture of fear and distrust.
Compassion: Your Secret Retention Tool
Instead of resorting to abrupt layoffs, organizations should:
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1. Provide Clear Feedback: Employees deserve honest and constructive feedback long before termination becomes an option.
2. Invest in Development: Offer coaching or training programs to help underperformers improve.
3. Use Performance Improvement Plans (PIPs): These structured plans give employees a clear path to meet expectations while demonstrating the company’s commitment to their growth.
4. Handle Terminations Humanely: When layoffs are unavoidable, ensure that communication is transparent and respectful—and always involve direct managers.
Mishandled terminations don’t just harm individuals; they tarnish a company’s reputation as an employer of choice. Employee retention is as critical as recruitment. Businesses cannot afford to alienate their workforce with cold, impersonal practices.
It’s time for leaders to rethink how they manage performance and terminations. Compassion isn’t just good ethics—it’s good business.
Firing people haphazardly isn't a strategy. Get a real one. Let's talk.
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1 周It will be interesting to start analyzing some of the firing data because most of them don't really seem thought out. What did they use to make the decisions? And what groups of people stand out? Were there more people over 50? More people of color? More people of a specific gender or gender identity? More people of a particular political preference? There's probably a pattern.
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1 周Interesting how companies spend millions on new tech but can't handle basic stuff like transparent communication during layoffs. Most places forget the survivors watching how their colleagues get treated - seen entire departments lose trust because of poorly handled cuts. Basic stuff but leadership keeps missing it.
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2 周Layoffs are tough, but how they’re handled makes all the difference. Companies need to prioritize transparency and respect—people deserve better.
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2 周Roberta Matuson, it’s heartbreaking to see such talented people let go like this. we need a more empathetic approach.