Love letter to air travelers
Fabrice Godeau
Vice President | Helping airlines and GSA to embrace digital selling on the next-generation air freight procurement platform.
My love, my dear air traveler,
It is not late to say, I love you.
My heart is broken in thousands pieces. I miss you so much – the smile on your face when you board the aircraft. The joy on your face when you exit the custom control to meet your family and friends. The kids running around, even missing the baby crying at the front seat.
Without you, the Airports are empty, your silence is killing me.
I cannot exist without you – I am forgetful of every thing but seeing you again – my Life seems to stop there – I see no further. Since you left me, I have been constantly depressed.
Who could have say that one day, I will miss the passengers complaining at the check-in desk or information counter because of a late departure. The couple shouting at each other because of the extra weight penalty they must pay. The ever busy businessmen asking for a million time a possible upgrade or the old lady who wants to travel with her small dog. Millions of life animate airports. Cabin crew and pilots are now grounded. We lost our “raison d’être”, the reason of our existence.
I am here to beg you to come back. I promise you I will improve. Making your journey through airport as seamless as possible. I am ready to give you comfort. Indeed what is comfort?
Comfort is about more than what fits the body. It’s coded into our senses and how well we connect, feel and think. Comfort provides the natural building blocks of wellbeing. Wellbeing is now my motto to make you return and offer a safe travel. I know what you think: How can I deliver wellbeing when you faced massive queues in the past, hours of waiting seated sometimes on the floor itself, poor service and considerations…. And now I talk about comfort.
Well, as I said I miss you so much... your smile.
With the help of the most brilliant people on earth, I will turn your smile into a contactless magic key called Single Token. But forget about the jargon used in our industry for a minute. Just in few words, you will bring your passport along to any airports. You will even enrol and check-in online with your favourite airline. Quick selfie as you like it! and show your passport, you will now access to the pre-security check point only in smiling to an Avatar (not the movie do) and the doors will open automatically.
Similarly, you will go through immigration at ease. More time for shopping amazing duty free items on sales, grab a drink or a meal before boarding. And yes I will let you board at your convenience. With your smile now you can walk trough every steps away to the aircraft without a clinch.
It sounds unrealistic to you right now but we are changing the world of travel.
Don’t trust me? I delivered it at Bangalore in India, Schiphol airport, departure airports in Australia and more to come.
Please come back! I change for good and even better.
You are the object of my desire I earthly reason for my existence, I love you very much. My blind eyes are desperately waiting for the sight of you. You don’t realise of course how fascinatingly beautiful you have always been.
With your smile, the world is yours.
Your beloved.
World of Travel Community.
EU-Malaysia Senior Project Consultant l Strategic Sales Advisor with Entrepreneurial expertise
4 年Well done Fabrice ! For sure, your passionate mind, strong technical skills and soft touch will be invaluable in tomorrow's solutions for this wonderful industry...