The Lost Art of Conversation
Lesley Harris-Brown
Turning Cold Calls to Hot Leads ??Telemarketing ?? Since 2004
In the world of emails, WhatsApp, and virtual meetings, the power of a genuine conversation often takes a back seat.
As a seasoned telesales expert, I've seen the magic that happens when you dial those numbers.
Why It's Time to Reconnect:
1?? Personal Touch: Nothing beats the warmth of a real conversation. Build rapport, understand needs, and leave a lasting impression.
2?? Immediate Feedback: Emails can be cold, and responses delayed. A call offers real-time insights, allowing you to adapt and respond swiftly.
3?? Trust Building: A voice adds a personal touch. Establish trust, address concerns, and foster a stronger customer relationship.
My Telesales Tips for Success:
???? Prepare: Know your customer, their history, and potential pain points.
???? Be Genuine: Customers can sense authenticity. Be real, be yourself.
???? Listen: A key skill often overlooked. Listen to understand, not just to respond.
???? Follow Up: A call sets the stage. Follow up with additional information promptly.
Breaking the Silence
It's time to break the silence and rediscover the power of a phone call. Whether you're in B2B or B2C, the impact is undeniable.
Ready to Transform Your Approach? ??
As your telesales expert, I'm here to guide you or make those calls for you
So that you can keep in contact with your customers, have those meaningful conversations, and unlock a new level of success together.
Drop me a message or book a 121 call here: https://calendly.com/virtualleads
#Telesales #Customerservice #healthinsurance #BusinessSuccess #webinars
Founder, Director and Investor | Turn HR and Recruitment into your business’ biggest revenue driver | Passionate about helping CEOs and leaders to thrive in every aspect of life |
1 年What a profound reflection on the significance of genuine conversation! ?? In our fast-paced digital age, where communication is often reduced to quick texts and virtual interactions, your reminder of the transformative power of real dialogue resonates deeply.
Turning Cold Calls to Hot Leads ??Telemarketing ?? Since 2004
1 年Book in a 121 call here: https://calendly.com/virtualleads
? Award-winning luxury Solid Surface expert ? Official partner of Corian, HIMACS, Staron, Hanex & more ? Custom worktops, desks & vanities ? CPD provider ? BITA member ? Commercial & residential ?
1 年That is true - a conversation is so much more powerful - and less open to misinterpretation!
Admin & Finance Director at PSA Prime Marine, a multi award winning yacht maintenance and management company offering a one-stop solution to all your yachting requirements.
1 年We have more phone calls with our clients as sometimes we need an immediate answer. We always follow up with an email outlining what was discussed but sometimes you can not wait for an email or text response Lesley Harris-Brown.
Making your LinkedIn a legit money-making machine.
1 年I use whatever medium my clients like to use. Some like WhatsApp messages, others like a call!