Lose Your Voice, Lose Your Team: The High Cost of Yelling Leadership
Ricardo Castelhano
SVP of Engineering and Country Head @ BedRock Streaming | ex-Peacock / NBCUniversal / Sky | Leadership Coach - INFP-T profile (Opinions are my own)
If you’ve seen the movie Last Action Hero , you may recall the scenes with Lt. Dekker, red-faced and screaming as steam practically pours from his ears. Watching it last night, I couldn't help but remember a few past bosses I had who reacted similarly in tense situations. While it’s played for laughs in movies, in real life, this approach can cause lasting damage to a team’s morale, engagement, and productivity. For decades, many leaders relied on yelling to assert control, demand compliance, and project authority—strategies that were widely accepted by previous generations. But today, we’re learning more about the lasting impacts of this management style and why it’s far from the most effective way to lead.
But why did this "Yelling Leadership" took root?
Older workplace cultures followed rigid, hierarchical structures where leaders held unquestioned authority. Yelling was seen as a quick, effective way to signal power and command respect, a perception deeply rooted in the industrial workplace model and the military, places with a strict Top-Down Command structure.
Until recent decades, workplace success was often measured solely by output, with little emphasis on interpersonal skills or emotional intelligence. Leaders weren’t trained to consider the psychological impact of their words and actions on team members, resulting in a more forceful approach to getting things done. Emotional Intelligence wasn't on no one's agenda.
So, most employees in past generations grew up in environments where expressing discomfort at work (or at home) was discouraged, and tolerance for tough leadership was high - the "suck it up" myth. They accepted yelling as part of the job, even if it affected morale or created a tense environment. There were a sort of "cultural norm" to be Stoic.
In such an environment were people wouldn't complain or even question things out, it was just normal that leaders often mimic the management styles they experienced firsthand. When one generation of leaders uses yelling as a go-to method, the next generation may follow, believing it's effective, even if it has a damaging impact.
The keywork here is "MAY" follow. This means that eventually things started to turn, but I still experienced some "screaming" bosses from the baby-boomer generation or from the first fringe of Gen-Xs.
Gladly so, younger generations don't want to accept this and the business landscape has had to change. We now understand the importance of positive work cultures, employee engagement and emotional intelligence in building high-performance teams.
Now, if you see yourself sometimes going into that fuzzy place where emotions are taking over your rational brain - I call it the Gru moment - remember that Respect and Trust are the bedrock of any effective team. Yelling can, and will, make employees feel belittled, which quickly erodes the trust and respect they might feel towards you, their leader. Respect takes time to be built but can be lost in a split of a second. And after, it takes twice the time to rebuild, while your credibility is damaged.
When yelling becomes the norm, it creates a tense atmosphere that stifles creativity and productivity. Employees may feel on edge, always anticipating conflict or reprimands, which can lead to burnout and higher turnover. Rather than feeling motivated to excel, they become focused on avoiding mistakes, which impacts both morale and output. It is impossible to no feel the Anxiety and Stress when your sole purpose is to "stay alive" inside that system.
Of course, if my sole purpose - as an employee - is to keep myself alive, I will Suppress Communication to the bare minimum. I will not share ideas, or address problems proactively. When people fear a strong reaction, they’ll avoid engaging, and valuable ideas can be lost. Over time, employees may choose to “keep their heads down” rather than contribute, which leads to Missed Opportunities for Improvement and Growth.
Does the "Quiet Quitting" expression rings a bell?
A fear-driven environment will cause the employees to disengage, losing the drive to bring their best to work. Studies show that positive reinforcement and encouragement foster motivation far more effectively than punitive measures [1 ][2 ][3 ]. A yelling leader tends to see their team’s energy and enthusiasm drop as morale takes a hit.
In a fear-based culture, employees focus on meeting the leader’s demands rather than finding ways to improve processes or outcomes. They may follow instructions exactly to avoid conflict, but this compliance-driven culture prevents them from taking initiatives, trying new solutions, or suggesting innovative ideas—all of which are essential for organizations to thrive. Your teams might be meeting your demands, and if you manage only through outcomes, there is an additional blindspot here. The numbers don't tell the whole story sometimes.
Try to find new ways to keep your customers engaged, but your teams are petrified to innovate. Why? Because innovation requires failure. Now, how to innovate when everybody is afraid of the boss.
And let us not forget that your reputation will precede you. Leaders who frequently yell risk damaging their reputations, both within and outside the organization. Word spreads quickly about a leader’s style, and prospective hires, clients, and partners might be deterred by stories of a high-conflict environment. In today’s transparent job market (Glassdoor , Teamlyzer , Reddit , X , ...) a reputation for yelling can make it difficult to attract and retain top talent.
Yelling might grab attention in the moment, but let’s be real: it does little to build a culture of respect and loyalty. While it may have been a popular tactic for quick fixes in the past, it often leaves behind a trail of mistrust and stifled creativity. People working in fear aren’t more productive; they become cautious, disengaged, and ready to bolt at the first opportunity. So, let’s challenge ourselves to break this cycle!
What if, instead of raising our voices, we raised the bar for what it means to lead?
Yours truly,
Ricardo Castelhano