Looking for Executive Director, Customer Service
One of the leading Real Estate Company in Bangladesh is currently inviting application for the following position to fulfill its immediate requirements:
JOB TITLE: Executive Director, Customer Service
Vacancy:1
Job Responsibilities
? As the Head of Customer Service leads the whole team.
? Look after all Pre- and Post-handover Services including Registration Dept. with his own leadership skills.
? Able to make strategy of the Customer Service Dept. and implement the same.
? Work with an aim to "Win the customer's heart and zero customer dissatisfaction"
? Able to achieve quantitative goals.
? 15-20 years of working experience in renowned Real Estate Developers/ Five Star Hotels/ Service Industry/ Customer Centric Organizations etc will get preference.
Employment Status: Full-time
Educational Requirements: Masters/ MBA from a reputed university.
Experience Requirements
? At least 15 year(s)
? The applicants should have experience in the following area(s):
? Customer Service
Additional Requirements
? Age: 42-46 years
? Very good command of English
? Able to maintain the relationship with customers
? Able to solve critical issues independently
? Know the works process of Customer Service, Accounts Receivable, Post hand Over Service, Registration, etc.
? Smart communication skill
? Change management skill
? Excellent convincing and negotiation skills
? Excellent time management skill
? Must have a can-do attitude
? Computer literacy (MS Excel, Word, PowerPoint, Internet Browsing, Email Communication)
Compensation & other benefits
- Salary Range: 250 K
? Salary Review: Yearly based on performance
? Festival Bonus: 2(Yearly)
? Earn leave encashment, Gratuity Scheme, Welfare Fund
? Mobile allowance
? Weekly holiday as per Government.
Employment Status
- Full-time
Job Location : Dhaka.
Application Procedure:
Please send your updated Word format CV with recent photograph to
For any query please call : 01911117130
WhatsApp: 01682109780
https://www.facebook.com/YellowAccessJob
https://www.dhirubhai.net/company/yellow-access