Looking for Customer Relationship Executive (Female)

A leading Ventures in Bangladesh is currently inviting application for the following position to fulfill its immediate requirements:

Customer Relationship Executive (Female)

No. of Vacancies : 2

Job Description / Responsibility

·        To provide highest quality of service to the customers over the phone;

·        To handle customers in a professional manner;

·        To provide feedback to the Team Leader on issues and challenges w.r.t his/her job and suggest solutions.

·        A fun, lively & professional working environment

·        Maintain all daily logs properly

·        Provide timely feedback

·        Be Responsible, Loyal, Proactive and result Oriented

·        To provide feedback to the supervisor/manager on issues and challenges with respect to his/her job and suggest solutions

·        To achieve daily quantitative targets, the service levels and also up sell targets(if any)

·        To follow the company’ business code of conduct

·        To follow up on all the activities sent by him/ herself and share Team workload.

·        To have the positive attitude to perform duties

·        Perform other duties as assigned

·        Maintaining cleanliness and work environment

Job Nature 

Full-time 

Educational Requirements

·        We would prefer people who are done with their studies and can work full-time only

·        O/ A Levels with Good grades can also qualify for the interview.

Experience Requirements

·        1 to 2 year(s)

·        The applicants should have experience in the following area(s):

Call Centre Supervision/Management, Call Centre Training, Customer Support through Phone

Additional Job Requirements 

·        Having 1 to 2 year(s) or no experience at all can also apply.

·        Complete fluency in English and Bangla.

·        Show Ability to resolve difficult and stressful customer service issues.

·        Ability to perform complex tasks and prioritize multiple projects.

·        Skill in organizing resources and establishing priorities.

·        Must have computer experience including web based software and must know MS Word, Excel, etc.

Salary Range

·        BDT. 15,000  (Up to)

Job Location 

Dhaka 

The candidates meeting the above requirements will only be considered. Only short listed candidates will be called for interview.

If you think you are the right person for the above position, please send your CV at [email protected]

For any query please call: 01911117130       

https://www.facebook.com/YellowAccess

https://www.dhirubhai.net/company/yellow-access

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