Looking Back and Looking Forward

Spring is a wonderful time of year. Not only do the days grow longer and warmer, but the season’s feeling of renewal creates an?excitement and enthusiasm for the possibilities of the months ahead. And it’s an excellent time for reflection.

Without a doubt, we’ve traveled a rough stretch of road the last few years, and the recovery of the global economy has been slower than hoped. We continue to grapple with inflation and individuals, families, and businesses are still feeling the squeeze of higher prices and rising interest rates. With many pandemic-era challenges persisting into 2023, it’s no wonder people continue to feel anxious and uncertain about the state of their finances. That was especially?apparent last month as we held our collective breath, waiting to see what effects the high-profile collapse of a few financial institutions might have on the economy.

However, I take great comfort in knowing that America First Credit Union is not like those institutions—we’re structured and managed very differently. That’s why, even as I consider the difficult economic conditions we’re facing, I’m encouraged for the future. In fact, I’m optimistic about the coming year. Because I know how strong, resilient, and prepared our credit union is. America First is safe, sound, and independently rated among the best and strongest financial institutions in the country. This is due in no small part to our core principles, our dedicated employees and volunteer leadership, and our unyielding commitment to serving each of our 1.3 million members in the way that best meets their unique needs. The first line of our mission statement declares that our chief concern is the financial well-being of our members, and that has been our True North since 1939. Everything we do is to benefit them. It’s the sole reason we exist.

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That simple principle guides every decision our board of directors makes. Our board is an exceptional group. They serve tirelessly and without compensation, and I can’t overstate the importance of their wealth of experience and expertise, their measured decision making, and their genuine concern for every America First member. Their direction is invaluable to us, especially during times when the path ahead appears difficult.

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As I look back on that path, I’m most proud of how well we’ve continued to be able to offer unparalleled personal service, despite the challenges we’ve faced along the way. I know our success is a direct result of the efforts of our over 3,100 dedicated full- and part-time staff members. I am deeply grateful for all they do each and every day and consider myself beyond fortunate to work alongside them.