Look at the Bird! – The Art of Distracting in Business and Projects
Mahmoud Badr
Senior Customer Success Manager | Digital Transformation Expert | 20+ Years in Strategic Customer Engagements & Project Management | Driving Revenue Growth & Client Satisfaction | PMP-ITIL-Scrum Master-Prince2 l
Ever been in a meeting, presenting a project delay, and suddenly, out of nowhere, your boss says, “But what about the new coffee machine?” ?? BAM! You've just been hit with the classic “Look at the Bird” distraction trick, also known as a red herring. It’s like a magician making you look one way while something important happens somewhere else.
This happens all the time in the world of business, client negotiations, and even between employees and their managers. And let’s be honest, we’ve all either used it or been victims of it.
Let’s dive into how this trick shows up in the workplace and how you can spot it—before you end up being the one staring at the bird.
1. The Client's “Look at the Bird” Moment ??
Clients love to pull this move when things aren't going their way. Imagine you’re presenting the progress of a project, and the client realizes there's a delay in the timeline. Instead of addressing the delay directly, they suddenly start focusing on an irrelevant detail:
Now, the client knows that the font isn’t the core issue, but shifting focus to something trivial gives them a way to control the narrative. And you, my friend, are left talking fonts instead of timelines.
Pro Tip for Companies:
When the client starts talking fonts, always bring it back: “Helvetica is a great choice! But, let’s finalize the delivery date so we can get the design just right.”
2. The Company’s Sneaky Distraction ???♂?
On the flip side, companies are guilty too. Let’s say a client is asking about overdue deliverables, but your team is still figuring things out. What better way to delay the awkwardness than to “distract” them?
While your client is now mesmerized by the shiny new feature (the bird), you’ve bought your team extra time to get the analytics report together.
But here’s the catch: too many distractions, and the client will catch on. They’ll stop looking at the bird and start demanding answers.
3. Managers vs. Employees: The Distraction Tango ??
In office dynamics, Look at the Bird becomes a delicate dance between managers and their teams. Here’s how it goes:
The Manager's Move:
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Suddenly, the conversation shifts away from your overdue raise and towards a new project. Sure, bonuses sound great, but what about that raise?
The Employee's Counter-Move:
By focusing on the broader issue of company policies, the employee buys some time to deal with the project delay, and the manager is left distracted by HR talk.
Pro Tip for Employees:
Always follow up. Don’t let the “bird” trick become a routine tool to sidestep important issues.
4. When The Distraction Becomes The Norm ??
The more this trick is used, the more it becomes an unspoken part of the company culture. People stop addressing real issues, and instead, everyone’s pointing at birds. Deadlines are missed, projects are delayed, and no one’s talking about the elephant in the room because they’re too busy staring at imaginary birds.
In Project Meetings:
Clients don’t care about your workflow; they care about their deadlines. But the focus has shifted, and the client is now trying to decode your company’s new “workflow system” instead of getting their deliverables.
5. Spotting the Bird Before It Takes Off ??
So, how do you avoid getting caught in these distractions?
Conclusion: Don’t Get Fooled by the Bird ??
The “Look at the Bird” trick is as old as time, and in the corporate world, it’s a favorite tool for dodging uncomfortable conversations. Whether you’re a client, manager, or employee, we’ve all been guilty of using it. The key to success? Recognizing the bird for what it is—a distraction—and staying laser-focused on what truly matters.
Next time you’re in a meeting and someone says, “Look at this new feature we’ve added,” ask yourself: What are they really trying to avoid?