“In London, everyone is different, and that means anyone can fit in.”

“In London, everyone is different, and that means anyone can fit in.”


ADP ReThink Insights by Chris Klein, Spencer Thomas

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For those that don’t know this quote, it is from a children’s book originated in Peru and was said by a character named Paddington Bear.?? I think it is a great quote to describe what I witnessed this year at ADP Rethink London.??

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To start, just the astounding facts of attendance:

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  • 330 attendees, I believe the largest Rethink yet.??
  • 224 multi-national companies represented.
  • Attendees hailing from 29 countries representing a combined employee base of over 20 million lives.

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The amount of diversity of background, opinions, and expertise in a gathering like that is staggering.?? Everyone is different, but all fit in because we were all there for the singular purpose to listen and learn more about how ADP continues to move the needle on global payroll.?? We did this by listening to ADP client’s share their own experiences and lessons learned during their implementation journeys.?? As a once upon a time implementation executive, I admit to those being some of my favorite sessions.? I always enjoy hearing client testimonials that reinforce the fundamental building blocks of intelligent project planning and setting clear and realistic objectives to drive toward success.??

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Beyond the stories of the trenches and battle scars ADP always has interesting speakers and insights and this year was no different.?? Nela, the ADP Chief Economist always has a great session where she shares research ADP continues to do regarding global trends and answering the question regarding the oceans of data ADP stores, “What does it mean?”?? Well, she told us what it means and if you aren’t already thinking about APAC and the global workforce maybe it’s time to start because 51% are there and growing.?? Africa too and over time these trends will continue so it’s time to start planning how your organization will (or won’t) adopt those trends.

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Then there was Giselle Mota, who I admit I had never met before or heard of, ADP’s Chief of Product Inclusion.?? You would think, as I did, that her session was going to be a chat about DEI and the changing workforce in a very HR sort of way.?? It was, sort of, but then she went on to put that in the context of how ADP designs products.? The human interaction from left handedness to clock punchers with certain hair styles or hat preferences that make biometrics challenging.?? It was an exhilarating spin on a topic that tip toes around controversial yet was clear as day that ADP is tackling it with poise, research, and a logical end goal to make something so simple as clocking in just work for everyone, everywhere.??

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I’ve got limited space here, so I am not able to talk through the great social activities, the fun and networking at the lounges and meals, but that was all there in full force as always.?? However, I must bring up Roberto who spoke on the last morning about ADP and Chat GPT.?? If you were not at his session, what a shame and I sincerely hope ADP makes it available.?? AI is everywhere and all the cool kids are talking about it in every facet of our lives.?? Well, this guy made you sit on the edge of your seat and consumed you with his energy, his intellect and his insights on where it’s going as it pertains to the world of HCM and ADP.?? An outstanding session on a topic we all are all intrigued by and, let’s be honest, a little terrified of.

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Great job ADP once again and thank you for bringing together a group of leaders for a few days together to share experiences, make new ones and leave us all inspired for what’s next! - CK

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