#supplychain #logistics #freightforwarding #careerlove Landing smoothly!

The answers are there, one just needs to know the questions to ask.

Knowing what question to ask is the new challenge. I quote one of my clients in saying

"I don't know what I don't know"

That's where the challenge begins in the dynamic world of logistics and the global supply chain.

Anyone who tells you they do know is lying. We can only formulate educated and experienced guesses and move forward carefully, slowly and cautiously during these unknown times.

I played with the #AI beast once again on the weekend and fed it some food for thought and targeted questions, here's the results on topics close to my heart,

#Generalized #knowledge , #addingvalue and the #future of #logisitics

Once again the #ai beast did not bite which is a good thing if our goal is #education and a #proactive approach to managing a #career in #freightforwarding #logisitics & #supplychain

Check out this conversation I had all within 15 seconds in total for feedback and answers regarding current state and the future of adding value to customers who depend on complex supply chains.

Enjoy the intel (artificial) below....

Need questions before the answers, here's a good start?

Regarding the value of generalized knowledge?

Generalized knowledge can be important for working as a freight forwarder.

While freight forwarding involves specific tasks and responsibilities related to managing the transportation of goods, having a broad understanding of various aspects of the logistics industry can be beneficial. Here are a few reasons why generalized knowledge is important for a freight forwarder:

1. Understanding the logistics industry: A freight forwarder needs to have a good grasp of the overall logistics industry, including the various modes of transportation, supply chain management, customs regulations, and international trade practices. This knowledge helps in effectively coordinating shipments and providing appropriate solutions to clients.
2. Handling different types of cargo: Freight forwarders deal with a wide range of cargo, including perishable goods, hazardous materials, oversized shipments, and more. Having a general understanding of the characteristics, handling requirements, and transportation options for different types of cargo is essential for ensuring smooth operations and meeting client requirements.
3. International trade knowledge: Freight forwarders often handle shipments across borders and deal with customs procedures, import/export regulations, and documentation requirements. Being aware of international trade practices, Incoterms (international commercial terms), and relevant regulations helps in navigating through these processes and ensuring compliance.
4. Supply chain management: Freight forwarders are involved in managing the movement of goods throughout the supply chain. Understanding the principles of supply chain management, such as inventory control, warehousing, order fulfillment, and distribution, allows freight forwarders to optimize logistics operations and provide value-added services to their clients.
5. Communication and negotiation skills: Freight forwarders interact with various stakeholders, including clients, shipping lines, airlines, trucking companies, customs authorities, and other service providers. Having a generalized knowledge base helps in effective communication, understanding industry-specific terminology, and negotiating favorable terms and rates.

In summary, while specialized knowledge and experience in specific industries or regions can be advantageous, a freight forwarder who possesses a generalized knowledge of the logistics industry can adapt to different situations, handle a variety of shipments, and provide comprehensive solutions to clients.

Regarding new skill set needed to succeed?

To succeed as a newcomer in freight forwarding and international logistics today, there are several critical skill sets that are important. While some skills have remained constant over time, the emergence of the internet and technological advancements have introduced new aspects to the industry. Here are some essential skills for success in the current era:

1. Knowledge of logistics and supply chain: Understanding the fundamentals of logistics and supply chain management is crucial. This includes knowledge of transportation modes, freight documentation, customs procedures, warehousing, inventory management, and order fulfillment.
2. Technology proficiency: Familiarity with logistics software, transportation management systems (TMS), and other digital tools is essential. The ability to leverage technology for shipment tracking, data analysis, communication, and process automation greatly enhances efficiency and customer service.
3. Communication and relationship management: Strong interpersonal skills are vital for effective communication with clients, suppliers, shipping companies, customs authorities, and other stakeholders. Building and maintaining relationships is important for negotiating rates, resolving issues, and ensuring smooth operations.
4. Problem-solving and critical thinking: Freight forwarding involves handling unexpected situations, such as delays, customs issues, or disruptions in the supply chain. Being able to think critically, identify solutions, and make quick decisions is invaluable.
5. Adaptability and resilience: The logistics industry is dynamic and subject to changes in regulations, market conditions, and customer demands. Being adaptable, flexible, and resilient allows individuals to navigate through challenges and seize opportunities.

Regarding old skill sets in use, some upgrades needed in the following:

1. Technology proficiency: While technology was present in the industry two decades ago, its role was not as extensive as it is today. The use of logistics software and digital platforms for communication, tracking, and automation was not as prevalent, so proficiency in these areas may not have been as critical.
2. Communication and relationship management: While interpersonal skills were important, the modes of communication were primarily through phone calls, fax, and physical documents. The ability to adapt to different communication methods and build relationships in a non-digital environment was more crucial.
3. Knowledge of industry-specific regulations: While knowledge of customs procedures and regulations was important then, the accessibility of information may have been more limited without the internet. Familiarity with paper-based documentation and manual processes may have been more emphasized.
4. Analytical skills: While problem-solving and critical thinking were important, the availability of real-time data and analytics tools was not as advanced. Decision-making may have relied more on experience and intuition rather than data-driven insights.

Overall, while some skills remain constant, the emphasis on technology proficiency, digital communication, and data-driven decision-making has increased significantly in the current era of freight forwarding and international logistics. Adapting to these technological advancements is crucial for success today.

Future-forward areas where staff can add value to the companies they work for and provide enhanced services to customers. Some of the significant areas of weakness that can be addressed to add value include:

1. Customer Service and Relationship Management: Exceptional customer service and strong relationship management are areas where staff can make a significant impact. Going beyond Technological Integration: Embracing and implementing advanced technologies and digital solutions can significantly improve operational efficiency and customer experience. Staff who can effectively integrate technology into the freight forwarding process, such as implementing transportation management systems (TMS), leveraging data analytics for decision-making, and adopting automation tools, can bring substantial value to the company and enhance customer satisfaction.
2. Supply Chain Visibility: Providing real-time visibility and transparency throughout the supply chain is a crucial area where staff can add value. By utilizing tracking systems, IoT (Internet of Things) devices, and data sharing platforms, staff can offer customers accurate and up-to-date information about the location, status, and condition of their shipments. This helps in proactively managing any disruptions and providing better communication and service to customers.
3. Risk Management and Compliance: With the increasing complexity of global trade regulations and security requirements, staff who possess expertise in risk management and compliance can provide immense value. They can ensure that shipments comply with customs regulations, help companies navigate complex trade agreements, and mitigate risks associated with cargo security, insurance, and legal compliance.
4. Sustainable and Green Logistics: As environmental concerns grow, there is a rising demand for sustainable and eco-friendly logistics solutions. Staff who can identify opportunities to reduce carbon emissions, optimize transportation routes, implement green practices, and promote sustainable initiatives can add value to both the company and its customers by minimizing the environmental impact of freight forwarding operations.
5. Traditional transactional services and providing personalized solutions, proactive communication, and value-added services can differentiate the company from competitors and build long-term customer loyalty.
6. Data Analytics and Insights: The vast amount of data generated in the logistics industry provides an opportunity for staff to extract valuable insights. By analyzing data on shipping patterns, customer preferences, market trends, and operational performance, staff can identify opportunities for process improvement, cost optimization, and innovative service offerings that benefit both the company and its customers.

Any finally, to position yourself as a generalist within the freight forwarding and international logistics community for a successful career in 10 years, there are several experiences and skills you can start developing now. Here are some areas to focus on:

1. Gain Industry Exposure: Seek opportunities to work or intern in logistics companies, freight forwarders, or related organizations to gain hands-on experience. This exposure will familiarize you with industry practices, processes, and challenges, providing a solid foundation for your future career.
2. Develop Multimodal Expertise: Acquire knowledge and experience in various transportation modes, such as air, sea, road, and rail. Understanding the unique characteristics, regulations, and operational aspects of each mode will enable you to provide comprehensive logistics solutions.
3. Embrace Technological Proficiency: Invest time in understanding and utilizing the latest technologies relevant to the logistics industry, such as transportation management systems (TMS), warehouse management systems (WMS), data analytics tools, and supply chain visibility platforms. Familiarity with these technologies will be essential for effective operations and staying competitive in the future.
4. Cultivate Cross-functional Skills: Seek opportunities to gain exposure to different functions within logistics and supply chain management. This includes areas like procurement, inventory management, customs compliance, customer service, and project management. Building a diverse skill set will allow you to contribute across various roles and understand the end-to-end logistics process.
5. Develop Global Perspective: Gain international experience or exposure to global trade and logistics. Familiarize yourself with international trade regulations, customs procedures, and documentation requirements. Understanding the nuances of cross-border logistics and global supply chains will be invaluable in a generalist role.
6. Enhance Communication and Collaboration Skills: Focus on developing strong interpersonal, communication, and collaboration skills. As a generalist, you will interact with stakeholders from different backgrounds and cultures. Effective communication and collaboration will help you build relationships, negotiate effectively, and manage cross-functional teams.
7. Stay Updated on Industry Trends: Actively follow industry publications, attend conferences, and engage in professional networks to stay updated on the latest trends and emerging technologies within the freight forwarding and logistics sector. This will enable you to anticipate future developments and adapt your skill set accordingly.

Remember, the freight forwarding and international logistics industry is continuously evolving, so it's important to remain adaptable and open to learning throughout your career. By developing a broad range of experiences, skills, and knowledge, you will be well-positioned as a generalist capable of addressing diverse challenges and providing comprehensive logistics solutions in the years to come.

ABOUT:?Mike is a 4 decade career logistics business executive & business observer focusing on collaborative, transparent & simple solutions for regional and global stakeholders, EPCs and equipment manufacturers.

He is adding personal, creative, fresh, simple strategy and innovative solutions & project management perspectives to a complex market through customer focused discussion and review. He is an outlier in the usage of social media, connecting and creating massive value for customers.