LiveHire's Commitment to North America: Transforming Outcomes for Clients

Hello LinkedIn community,

I recently had the pleasure of reconnecting with our valued partners and clients during my travels across the United States and at ProcureCon. It was truly inspiring to witness the enthusiasm and camaraderie firsthand. These interactions reaffirmed LiveHire's unwavering commitment to our primary growth market, North America, and highlighted the incredible strides we've made to enhance client outcomes and accelerate our expansion efforts.

At LiveHire, we are devoted to empowering the flow of talent globally. Our laser focus is ‘total talent’ in all markets, and the acceleration of direct sourcing in North America and Europe as the pivotal starting point for companies in these regions.

I am thrilled to share that our efforts are yielding significant results, particularly in North America. Visionary leadership from client executives including Eric Osterhout, Pradeep Chauhan and many others, continues to drive transformative outcomes at our clients, some of the largest Fortune 500 companies.

Client Wins and Results

Our relentless commitment to client success has resulted in exceptional outcomes for large Fortune 500 companies, including:

Enbridge (download case study):?

• 11,000 candidates in the Enbridge talent community
• Annual cost savings of $1 million and growing (average of 21% savings against market rates)
• Presently, 38% of contingent hires are directly sourced through the program
• Enbridge candidates respond to recruiter text messages in just 7 minutes

Fortune 100 Sports Retailer:

• Successfully integrated with Beeline , enhancing efficiency and performance
• 68,000 candidates in the contingent talent community
• Less than 11-minute candidate response time?
• Almost 50% of hires are from the contingent talent community.?

Fortune 500 Oil and Gas client:?

• 23,000+ candidates in the contingent talent community
• 54% faster time-to-fill contingent roles
• 9% cost savings to date
• 8-minute candidate response time to text messages, enabling candidates to be submitted the same day the role is approved in the VMS

Fortune 100 Medical Device and Healthcare client:?

• LiveHire was implemented in less than 4 weeks and successfully integrated with SAP Fieldglass .?
• More than 60% of direct sourcing hires come from the client’s private contingent Talent Community.

LiveHire's expertise in direct sourcing and total talent is demonstrated by our successful implementations and tangible results. In addition to our numerous VMS integrations, we have eight SAP SuccessFactors integrations in APAC and a demonstrated $4 million in savings at Serco within just 9 months of integration, showcasing our ability to optimize talent strategies across both permanent and contingent hiring. Everest research underscores our approach, stating that direct sourcing is the natural pathway to achieving total talent excellence.?

Drawing from our extensive global experience—with over 200 clients and 9 million candidates on our platform—we offer unparalleled insights into candidate experience at scale. By analyzing one million placements, we've validated that hires from a company's talent community yield the highest quality and expedience, bolstering a company’s employment brand. To further empower our clients, LiveHire introduced Optimized Sourcing Channel Intelligence, an analytical service tailored to each client's needs, ensuring an optimal balance of quality and speed in the hiring process to achieve a company’s perfect mix of talent sources. This commitment to data-driven solutions exemplifies our dedication to driving client success and innovation in talent acquisition.

"We've been using LiveHire to support our direct sourcing and supplier management solutions as a part of our MSP programs as well as the ongoing management of our talent community and we have found it to be a very impressive platform. The user experience for candidates and recruiters is brilliant and it offers a depth of functionality that leads to proven results." Vicki Carolan, Head of Talent Solutions at CXC Global.

LiveHire's North American and Global Transformation

Our recent acquisition of Arrived shift-scheduling in mid-2023 and the appointment of Jennifer Byrne as the new global CPTO in Phoenix, Arizona, underscore our continued investment and focus on the North American market. We've restructured our operations in North America to enhance efficiency and effectiveness, strategically positioning top talent in technology, partnership, sales, and client support to better serve our growing clientele. Notably, we transferred our top account leader from APAC to the US to lead our client work, and have been further building out her team in client activation and support, demonstrating our commitment to delivering exceptional service.

Innovation and Future Vision

Beyond our launch of Optimized Sourcing Channel Intelligence, our launch of the “LiveAI” suite further amplifies our world-leading candidate experience, recruiter productivity, and skills-based hiring from our candidate-managed and GDPR compliant candidate profile.

Our use of Generative AI helps recruiters quickly deliver high-value, personalized engagement experiences with candidates from initial sourcing to offer. And our AI models better match candidates to all kinds of roles, including those that are traditionally hard to fill.

LiveHire’s development team released 11 new features and 32 feature uplifts this quarter:

• Nine of the eleven new features increase recruiter productivity, including more granular search and filter options, increasing candidate sourcing and engagement velocity.
• Eight feature uplifts enhanced the candidate experience, including improvements to the candidate sign-up process.
• Two new features and eight feature uplifts support integrations with VMS systems and SAP SuccessFactors: the ability to manage temporary work assignments and the ability to forward candidates’ job applications between vacancies

We’re an open API platform and continue to invest heavily in technology integrations with our partners. We believe that the quality and depth of our integrations is a key differentiator, given the importance of providing a seamless end-to-end solution that delivers on our promise of enabling recruiter productivity and an enhanced user experience.

A Personal Note

Our founders always knew that prioritizing the candidate experience would lead to outcomes for our clients. Our mission is to empower the flow of the world’s talent. In practice, we do this by leveraging our technology's proven power and unique candidate profile to guide companies through a journey into total talent. In North America, this journey begins with direct sourcing. By optimizing our business operations, we've accelerated client hiring velocities and volumes, doubling down on our commitment to this vital market.

LiveHire's journey in North America is just beginning, and we're excited to continue this trajectory. If you're attending CWS in London, let's connect and discuss our vision to expand our North American team and global presence.

Christy Forest

CEO, LiveHire