The Linguistic UI (Copilot) deserves a bigger Canvas

The world has come to the realization that ‘Generative AI’ is not just a concept, but a reality that brings us closer to enabling ‘real conversations’ on the ground. The foundation of Human-Computer Interaction is now more tangible than ever before. The latest innovations have allowed us to witness the capabilities of applications like ChatGPT, which can ‘See’, ‘Hear’, and ‘Speak’. Just last week, OpenAI took a significant step towards making this accessible to the masses by providing all free users with voice enabled ChatGPT. Essentially, you are now just a tap away from starting a conversation.

Copilot, initially conceived as a metaphor, has now evolved into a tangible digital assistant for the web and workplace. The day is not far when we will each forge a personal bond with this technology. With this, Personalization becomes essential, as users increasingly expect their conversations to feel personalized and authentic.

Technology leaders are actively strategizing to integrate Generative AI into the mainstream in various ways. However, this progress prompts a re-evaluation of the Chat/Conversation User Interface (UI). Traditionally, chat interfaces have been positioned discreetly at the bottom right of a digital canvas or screen, chosen for their non-intrusive yet noticeable presence, especially given the limited Natural Language Processing (NLP) capabilities of the past. But as we step into the ‘Era of Conversations, it’s time to elevate the Chatbot from a mere interaction tool to a prominent ‘Linguistic UI’ centerpiece, powered by the advanced capabilities of Generative AI, in every application. Below visual represents the expected shift from a traditional UI with chatbot to a Linguistic UI taking Centre stage.

A minimalist UI design has indeed captured maximum attention, as evidenced by the success of ChatGPT and search engines. While ChatGPT stands as a singular application, envisioning a ChatGPT-like UI as a modern-day conversational fa?ade for businesses could revolutionize customer interaction. This would move away from traditional applications that bury substantial information within a page, relegating the rest to a hamburger menu.

The advancements in Generative AI, with its ability to engage in reasoning, present us with an opportunity to radically rethink and transform the user experience (UX).This approach could streamline interactions and bring the focus back to communication, making it the heart of the user experience.

If the goal is to introduce a ‘Conversation Fa?ade’ as the primary interface for interaction, the time to act is now.